P: 541 686 5060 | F: 541.686.5063

Family Service Program   

 Location & Contact 

1144 Gateway Loop, Suite 200
Springfield, OR 97477
(Gateway Office Plaza)

Phone: (541) 686-5060
FAX: (541) 686-5063

Direction Service Family Service Program

The Family Service Program works with families in Lane County who have children, youth and young adults (Birth-21) with disabilities. 45% of new referrals are children and youth with a primary diagnosis of autism spectrum disorder (some of whom are self-injurious and aggressive) or emotional disturbance. Family Services is a critical safety net in Lane County that strengthens and empowers disadvantaged families and persons with disabilities by:   

    • assisting them to understand, access and coordinate formal and informal services and supports to meet basic life needs such as food, housing, medical care, respite, and job placement.
    • ensuring child and family needs are met in a timely manner, without costly duplication and confusion, and before more expensive services are required.
    • arranging and, as necessary, attending school, medical, mental health, and other important meetings with families, ensuring that their voice is heard and promoting cost-saving collaboration across providers.
    • providing encouragement, emotional support and continuity leading to families feeling less isolated and more in control of their lives.  

Presently there are 2234 families enrolled in the Family Service program. This past year case coordinators provided intensive support to 166 newly referred families and 543 continuing families who were linked to more than 130 different programs and services.

Current Organizational Priorities:  

    • Assisting families to access health care and insurance services.
    • Support for families invovled with DHS Child Welfare.
    • Stabilization for children in foster care.
    • Coordination of services and supports for families experiencing domestic violence and homelessness.
    • Targeted outreach to Latino and rural communities.  















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