ASSOCIATION FOR CONFLICT RESOLUTION

DISTRICT OF COLUMBIA CHAPTER

First Annual Professional Development Forum:

“The Role of Technology in Conflict Resolution and Collaboration”

9:30-9:55                       Coffee and Tea

10:00-10:50                   Welcome/Keynote

Daniel Rainey, Director of ADR Services, National Mediation Board

10:50-11:30                   “Success Stories”

Michael Wolf, Counsel, Dispute Resolution Technology, National Mediation Board; Elisabeth Bissell, Esq., Mediator in Private Practice; Derek Sweetman, ADR Director, Better Business Bureau of Washington DC and Eastern PA

11:30-12:30                   Lunch – At your convenience, Ballston Commons area

12:30-1:45                     “Ethics in the Use of Email and Telephone Technology in Dispute Resolution”

Elisabeth Bissell, Esq., Mediator in Private Practice; Jeannette Twomey, President, Mediation Works, Inc.

                                    “Practicing Dispute Resolution in the Technology Industry”

Douglas Hensch, Senior Manager of Organization Development, SprintNextel; Sandra Sellers, President, Technology Mediation Services LLC

“New Technology in Dispute Resolution”

Patricia Esslinger, Group Facilitator, with technology provided by JRH Associates, Inc.; Lisa Kimball, Executive Producer, Group Jazz; John Lesko, CPF, Anteon Corporation                          

1:45-2:00                       Meet & Greet; Cookies

2:00-3:15                       “Ethics in the Use of Email and Telephone Technology in Dispute Resolution”

Elisabeth Bissell, Esq., Mediator in Private Practice; Jeannette Twomey, President, Mediation Works, Inc.

                                    “Practicing Dispute Resolution in the Technology Industry”

Doug Hensch, Senior Manager of Organization Development, SprintNextel; Sandra Sellers, President, Technology Mediation Services LLC

“New Technology in Dispute Resolution”

Patricia Esslinger, Group Facilitator, with technology provided by JRH Associates, Inc.; Lisa Kimball, Executive Producer, Group Jazz; John Lesko, CPF, Anteon Corporation