"Nancy, on behalf of the CONTACT Connection, thank you so much for your presentation yesterday to our group. We all can benefit from what we learned from you, and, actually, several people have asked me how to contact you, so I will pass that information on to them.  Thank you again. We appreciate your taking time from your busy schedule to be with us. Best regards, Isabel" (April 2009)

"Nancy, thank you so much for speaking with my class about careers in mediation and consulting.  It was very well received by the class, providing them with valuable insight from your many years of successful practice."  (Michael Colatrella, SMU Legacy, April 2009)

"Nancy, thank you for presenting at the 2009 Texas Association of Mediators' conference.  Your class on "Hospitality and Mediation" looked at an important aspect of the process.  It was different and well received.  It represented the kind of fresh thinking we had hoped for and which helped the conference to have some very strong content.  You were a wonderful part of the conference."  (2009 TAM Conference Planner)

"I found the "Co-Mediate Past Impasse" training pragmatic with many good examples, plus very helpful.  I am going to start practicing some of your tips in my next co-mediation session."  (Dick Comreid, Comried & Associates)

"Nancy, I thought your Basic Mediation training was Wonderful!  You did a great job of balancing the instruction and the practice so that we really learned and experienced the mediation process.  I have used the techniques that you taught us many times in the work setting to assist in resolving conflict.  It is really a very adaptable process and model that can be used in a variety of settings.  You also have a great sense of humor which really added to the class."  (Paula J. Caya, HR Department, Celanese)

"Dr. Ferrell, the presentations you give on dispute resolution to Christian Women's Job Corp participants are among the most helpful topics covered during our sessions.  We appreciate your kindness and support of this ministry and our endeavor to help women in need to work towards self-sufficiency.  Thank you so much."  (CWJC Dallas Staff:  Flo Campbell, Rochelle Ross and Paulette Harrison)

"I have conducted Workshops and Seminars for over 30-years.  I always measure how worthwhile one is, by did it get results?  Speaking for myself and the mother of my child, it (For Kids' Sake) definitely hit home.  There are good, practical working guide lines.  Although it was non-confrontational, you did make certain important points with firmness and authority.  That was important!  I commend you for your dedication to your work."  (John R. Sauer, The Sauer Group)

"Nancy, your wealth of personal experience adds depth and credibility to the Basic Mediation Training!  You did a great job of accommodating everyone's questions and still staying on message and on time.  Role plays were appropriate and very helpful.  You met and exceeded all of our expectations."  (Basic Mediation Class June 2008)