·        “The Federal Public Service Modernization Act: State of the Art Innovations in Conflict Management”, Canadian Government Executive Magazine, January 2004

 

·       “The Emergence of Integrated Conflict Management Systems as an Organization Development Strategy” submitted for inclusion in The Shifting Culture of Conflict: Perspectives on Conflict Prevention, Management and Resolution. Green College Thematic Lecture Series.  Co-authored with Chief Superintendent Peter German, R.C.M.P.; Editor: Sharon Sutherland.

 

·        “Integrated Conflict Management Programs Emerge as an Organization Development  Strategy, CPR Institute for Dispute Resolution Alternatives to the High Cost of Litigation, vol. 21, no. 5, May 2003

 

·      "Beyond ADR: A Systems Approach to Conflict Management", Negotiation Journal, July 2001

 

·       “Designing Integrated Conflict Management Systems–Guidelines for Practitioners and Decision Makers in Organizations”, co-authored with Gosline, A. et al, Cornell University Press, 2001

 

·        “The Conflict Management Project within the Department of National Defence and Canadian Forces – an Evaluation” , Department of National Defence and Canadian Forces, 2001

 

·        “Listening and Learning: an Assessment of Conflict Management Practices within Correctional Service Canada”, 1998

 

·        “Contemporary Conflict Resolution Approaches”, Revenue Canada, 1998

 

·        “RCMP: Revitalizing Culture, Motivating People - Innovations in Conflict Management System Design”, Royal Canadian Mounted Police, 1997

 

·        “Labour Management Dispute System Design: The RCMP Experience”, Canadian Arbitration and Mediation Journal, summer of 1997, reprinted in the Canadian Police Chief Magazine, Winter 1997

 

·        “Negotiations Skills”, (unpublished), prepared for the Law Society of Upper Canada 1985

 

·        Operation Identification: A Police Prescriptive Package (with Dr. Ted Zaharchuk). Publisher: Federal Ministry of the Solicitor General of Canada, 1977

 

·        Police Programmes and Procedures Manual Vol I, II and III, (with Clifford D. Shearing and S.E. Corke) Publisher: University of Toronto, Centre of Criminology, 1978 (restricted distribution)

 

·        Policing in Canada: A Bibliography (with Clifford D. Shearing and Catherine J. Matthews) Publisher: University of Toronto, Centre of Criminology, 1979