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  • Court’s Disposition Final, Despite Tentative Settlement
  • Mediation Given Key Role in Gulf Oil Spill Settlement
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What's New



Keith Seat
Canada Allows Banks to Use Private Mediators in Client Disputes (5/15/12)
Keith Seat

Canada has decided against forcing banks to use the Ombudsman for Banking Services and Investments (OBSI) and will provide new regulations permitting them to hire private mediators to resolve client disputes. OBSI was created in 1996 to handle complaints against banks and since 2002 has also been responsible for resolving investment complaints; investment dealers are still required to use OBSI. The issue arose after Canada’s two largest banks, the Royal Bank of Canada and Toronto-Dominion Bank, withdrew from OBSI in favor of private mediation and other banks were expected to follow. However, some consumer advocate groups and regulators are concerned that if banks hire private mediators the independence of the mediators could be compromised.

Financial Post (April 30, 2012)

Keith Seat
World Bank Analyzes ADR Benefits (3/12/12)
Keith Seat

A World Bank paper discusses the effectiveness of alternative dispute resolution, looking at the empirical benefits of mediation and other forms of ADR and noting the need for additional studies outside the U.S. The short paper, by the Investment Climate Impact Project, focuses on measurable issues of cost savings and timing. It also discusses less measurable impacts, such as improving business relationships and problem-solving skills, reducing pressure on courts, and improving investors’ perceptions about the safety of business investments in emerging markets.

Settling Out of Court, Note No. 329 (2011); The World Bank Group’s Viewpoint Policy Journal

Sylwester Pieckowski
Effective Use of Civil and Commercial Mediation in Poland: Part 2 (2/06/12)
Sylwester Pieckowski
Poland was one of the first EU Member States to enact a detailed and complete legislation on mediation in civil and commercial matters (“Polish Mediation Law”). The Law entered into force on December 10, 2005. This article discusses Polish mediation in civil matters.

Consumer Protection BC
Consumer Protection Online Dispute Resolution in BC - The Basics (Video) (1/09/12)
Consumer Protection BC
Find out the basics about Consumer Protection BC's Online Dispute Resolution pilot project. It's an easy and convenient way for consumers to resolve their disputes with businesses.

Aik Kramer
Citizen Participation, Media Hype and… Dogs (1/02/12)
Aik Kramer
A while ago, I facilitated a public meeting about dogs in the municipality of Zandvoort (Holland), a fishermans village that, over the years, has transformed itself into a tourist beach resort. It houses approximately 16.000 inhabitants and, with the seasons, has a flow of millions of tourists each year. There are hotels, cafes, clubs, a race-circuit, and of course, there’s the beach itself.

Keith Seat
International Mediation Updates (11/13/11)
Keith Seat
Here is another update on international mediation developments written by Mediate.com News Editor, Keith Seat.

Keith Seat
International Mediation Updates (9/18/11)
Keith Seat
Here is another in a series of updates on international mediation developments from Mediate.com News Editor, Keith Seat.

Keith Seat
New International Tribunal Created for Disputes over Complex Financial Instruments (9/06/11)
Keith Seat

The world’s first international conflict resolution group for disputes over derivatives and other complex financial instruments has been established as a non-profit under Dutch law and is based in the Hague. The group is the Panel of Recognized International Market Experts in Finance (P.R.I.M.E. Finance). While a panel of experts is already on its newly-launched website, the group will begin offering mediation and arbitration services in January 2012. The organization states that it benefits from various subsidies, so may be less expensive than other alternatives.

Commodity Focus.com (June 28, 2011); P.R.I.M.E. Finance

Keith Seat
Efforts by Arbitrator to Mediate Dispute in China Taint Arbitration Award (7/12/11)
Keith Seat

The High Court in Hong Kong refused to enforce an arbitral award from China because one of the party-appointed arbitrators acted as a mediator and met with a person connected with one of the parties to propose a settlement. Although the court found that lack of transparency and other concerns tainted the arbitral award, the court made clear that it was not rejecting the concept of med-arb, which is expressly permitted in Hong Kong and common in Asia.

International Law Office (June 7, 2011); Gao Haiyan v. Keeneye Holdings Ltd., HKEC 514 (April 12, 2011)

Keith Seat
Mediation in Sports (7/12/11)
Keith Seat
Mediate.com News Editor, Keith Seat, summarizes the recent application of mediation to resolve a number of high value commercial sports disputes.

John Lande
How Neutrals Can Provide Early Case Management of Construction Disputes (7/06/11)
John Lande
This article describes how neutrals can provide early case management and resolution services to help parties in construction disputes resolve them more efficiently.

Colin Rule
eBay Resolution Center Up for Dutch Innovating Justice Awards - Needs Your Vote! (6/08/11)
Colin Rule
The largest Online Dispute Resolution platform in the world, the eBay and PayPal Resolution Center, is up for an award from the Dutch Innovating Justice competition. The final three candidates will be selected by online popular vote, so If you've got time, please visit the program site and vote for “Modria: The eBay/PayPal Dispute Resolution Center.”

Keith Seat
WIPO Developments Include Creative Barcodes (5/25/11)
Keith Seat

The World Intellectual Property Organization’s (WIPO) Arbitration and Mediation Center will provide mediation services for Creative Barcode members; Creative Barcode is a new mechanism for facilitating safe disclosure of creative concepts and ideas in business deals and proposals by using barcoded files. In more traditional endeavors, some 2,700 cybersquatting cases were filed with the WIPO Center in 2010, setting a new record. The cases were handled by over 300 panelists in 49 countries in 13 languages. The WIPO Center also continues to handle significant numbers of intellectual property disputes.

Dexigner (March 22, 2011); Ag-Ip-News.com (March 31, 2011)

Keith Seat
'Jury Mediation' May Be Helpful in Some Disputes (5/17/11)
Keith Seat

In a twist on mini-trials, “jury mediation” brings together typical jurors to receive a short presentation from the parties, including key documents and even witness testimony, after which the “jury” deliberates and provides its conclusions and reactions in conversation with a mediator and trial consultant. The goal is to decrease uncertainty and increase the information on which parties can make informed settlement decisions in mediation.

New Orleans City Business (March 25, 2011)

Keith Seat
Court Considers Preliminary Injunction Despite Contract’s Mandatory Mediation Provision (5/17/11)
Keith Seat

While recognizing that the parties’ franchise agreement provided that disputes must go through mediation prior to litigation, the federal court entertained plaintiff’s effort to maintain the status quo during mediation by seeking a preliminary injunction. However, the court denied plaintiff’s request after analyzing the factors required for a preliminary injunction.

Edelman v. Certified Restoration Dry Cleaning Network, No. 11-10781 (U.S.D.C. E.D. Mich., March 11, 2011)

Vivian Scott
Mediate Your Way to a Sale (4/18/11)
Vivian Scott
Sometimes trying to close a business deal feels more like a conflict than it does a negotiation. Rather than go head to head with a potential customer, consider using a few mediation skills instead

Keith Seat
'Opt-out' Settlement Agreement Not Binding Where No Acceptance of Proposal Terms (3/30/11)
Keith Seat

The parties were not bound by a mediation agreement signed by their counsel, which provided a ten-day period for objections after which the agreement was to be binding, because the agreement also included a settlement “proposal” that was to be accepted or rejected within a specified period. That proposal was not accepted, so under standard contract principles there was no meeting of the minds. The failure of either party to opt out within the ten-day objection period did not result in an enforceable agreement, since there had never been acceptance of the settlement terms.

Powerhouse Custom Homes, Inc. v. 84 Lumber Co., No. A10A2351 (Ga. App., January 24, 2011).

Malcolm Sher
The Tail Wagging The Dog: Strategies For Settling Attorneys Fees-Driven Cases (2/21/11)
Malcolm Sher
How many times has a defense attorney declared litigation to be “unsettle able” because plaintiff attorney fees have far exceeded the value of the case? How many times has a plaintiff lawyer responded that the “defense tactics” were the cause? Using the context of a landlord-tenant “habitability” dispute, this article examines how statutes and behavior illustrate the problem and suggests strategies for minimizing it.

Jeff Thompson
5 Negotiating Tips For First Time Home Buyers (2/21/11)
Jeff Thompson
Homeownership is a big step and it is important to make sure that you approach it wisely. When you do find the home that you are looking for, there is often the opportunity to negotiate a price that is lower than the list price. You need to know what you are doing, however, because negotiating poorly can cause you to lose the home that you truly want.

Keith Seat
Second Canadian Province Enacts Commercial Mediation Statute (1/12/11)
Keith Seat

Ontario has followed Nova Scotia in enacting a statute specifically addressing commercial mediation. Ontario’s Commercial Mediation Act of 2010 permits agreements reached in mediation to be registered and enforced as court judgments. Commercial mediation does not include disputes over insurance benefits, collective bargaining disputes, computerized mediation or informal attempts by judges or arbitrators to encourage settlement while presiding over litigation or arbitration proceedings. The statute requires certain disclosures by mediators relating to possible conflicts and bias and sets forth mediation confidentiality requirements. The statute is based on the UNCITRAL Model Law on International Commercial Conciliation, which has also been incorporated by several states in the U.S. when enacting the Uniform Mediation Act. The Ontario statute focuses on pre-litigation mediation and does not apply to the mandatory mediation provisions of the Rules of Civil Procedure. The statute took effect with commercial mediations that commenced on or after October 25, 2010 in Ontario or even outside the province if the parties stipulate coverage of Ontario law.

Stikeman Elliott LLP (November 5, 2010); Law Times (December 6, 2010)

F. Peter Phillips
No Writing, No Settlement (12/27/10)
F. Peter Phillips
Recently this blog featured a post about a mediated settlement agreement that was enforced because it was memorialized in a written document containing the agreement’s essential terms. Here we have the obverse: A case that was decided in the same month – July 2010 – in which a mediated settlement agreement was held unenforceable because it did not subsist in a writing.


Communiqué on the ODR and Consumers Colloquium Vancouver, BC, Canada November 2-3, 2010 (12/07/10)
Colin Rule, Doug Leigh
This communiqué distills the output of the experts’ deliberations at November 2-3 Vancouver Colloquium on Cross Border Consumer Dispute Resolution.   2 Comments

Victoria Pynchon
Valuing Commercial Enterprises In Business Litigation (12/06/10)
Victoria Pynchon
Much of the complex commercial litigation that I mediate requires that businesses be valued. Although we litigators tend to hire experts to do the dirty work we went to law school to avoid (math!!) we do need to understand our own consultants' valuations as well as those of our adversaries in order to perfect our strategy and prevail at trial.

Diane Thompson
Steps Must Be Taken for Funding Mediation and Legal Services for Foreclosure Victims (11/17/10)
Diane Thompson
Diane Thompson of the National Consumer Law Center made a point that you can get much better compliance on loan modifications if you actually fund mediation programs and legal services attorneys. There are mandatory mediation programs up and running in Philadelphia and New York, and they have been far more successful in preventing foreclosures – by about 50%.

Keith Seat
Update on Home Foreclosure Mediation (11/16/10)
Keith Seat
This is another in a series of updates on the development of Foreclosure Mediation throughout the United States by Mediate.com's Mediation News Editor Keith Seat.

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