Comments: Win Friends, Influence People: Providing Conflict Resolution Training To Those Who Don’t Really Want It!

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Ewan Malcolm, London Gr   12/22/10
Well done Brendan
Another great article Brendan. It was great to meet you again in Dublin - the mediation community is so vibrant on the island of Ireland. In spring I will be moving to New York as my wife, Karina, has been posted there for 2-3 years. Hope to see you again soon.

Patti Bertschler, Cleveland OH  pbertschler@ncsmediation.com     12/15/10
Brendan,You sound like my kind of trainer! Keep it interesting, flowing, relevant, interactive. We're not big on Power Point since the majority of our audiences have grown weary of "speaker reading" over the years. We also make sure there are chocolates and raisins for the group! A little touch, but it seems to make them happy...even the resistent ones.