Comments: Lingerers, Malingerers and Those who Throw Zingers: Dealing with Challenging Clients

Go to article

Seth    01/31/09
Thank you
Thank you Oren for your insightful article. In my experience as a mediation case manager, I get many lingerers, malingerers, etc... My organization deals with these types by having me, as a case manager, act as a boundary between the mediator and parties. Clients will still act towards me in the ways you decribed in your article, but once they realize that my only purpose is to explain mediation and schedule, they (usually) start acting more ethical.