Rita , Arlington Heights IL 08/23/09
Thanks for your thoughtfulness
You made a difficult topic fun and interesting. I can almost see your grin as the fish began to take off. This is very helpful in thinking of all human conflict, from families to nations. Keep up the good work. R
Loretta , Cleveland OH 05/25/06
This article is helpful in clarifying what we sometimes observe in employment mediations, where people tell us how they react to something that happened on the job. In employment mediations, it could be worthwhile to find a way to address the tendency to escalate things at work, providing the person is still employed. Just teaching the parties about escalation could give them the tools to recognize it and deal with it themselves.