What's New
High Conflict Mediation and Ethics (1/30/12)
Ann Begler Working with high conflict people requires skill that goes well beyond facilitating a conversation. Some mediators do it well and some should never try. If a mediator sees it as his or her responsibility to make a fair assessment about competency in this regard, everyone is well served – clients, mediator and the system, itself.
Mediation Works, But Will it Play in Macedonia? (1/23/12)
Michael Diliberto The article describes the status of mediation in the Republic of Macedonia and the cultural issues that affect whether or not the Macedonian judicial system should adopt compulsory mediation. The article also provides persuasive alternatives from other jurisdictions that are used to encourage mediation.
How to Destroy Your Chances for a Raise (6/27/11)
Vivian Scott Some employees think that if they suck up a little during the few weeks prior to a review, the boss will forget or overlook the fact that they’ve made mistakes, presented sloppy work, badmouthed others, had attendance issues, and generally did as little as they could to get by. Not so.
Motion Picture Comes To Life (5/06/11)
Laura Kaster This is a brief summary of the 9th Circuit appeal in the Facebook case and: Facebook v.Winklevoss and its teaching for advocates in mediation. It also discusses the movie Social Network which was based on the Facebook dispute.
Conflict Resolution in the Holy Lands (4/11/11)
John Shaffer I recently returned from a conflict resolution training of unusual depth and dimension. It is an experience I wish for all my family and friends, co-workers and neighbors. I say “it is” because the journey this training is a part of is not over; in fact, I’d say it has hardly begun.
Transparent Mediation: Giving Away Our Strategies (4/03/11)
Alan E. Gross Mediators often offer classes that introduce and practice skills designed to convert disputes into opportunities for understanding and change. However, during meetings convened to address specific disputes, these same mediators rarely share or explain the strategies that they advocate in trainings. Failure to include training elements may miss an opportunity to benefit the parties and to facilitate acquisition of effective skills.
Conflict Coaching (3/27/11)
Robin Amadei This article defines conflict coaching, describes areas in which conflict coaching can be used, and illustrates an example of how a conflict coaching process might proceed.
Playing the Role of Coach (3/14/11)
Diane Cohen Someone I know works for a large retail corporation, and has been suffering fears of being fired recently. As he talks about his concerns, he speaks with anger and resignation about how other people tell him that he is being targeted to be fired and how unfair his manager is in his criticisms. As a friend, I engaged him in a dialogue about his work and the criticisms the manager was offering and asked for his objective view about the specific criticisms. It turned out that there were areas in which he thought he could improve.
Tammy Lenski Sees the Sunset of Her Career Blog (3/07/11)
Tammy Lenski Six years ago, I began writing the Making Mediation Your Day Job blog. Five years ago I began blogging chapters and sections of my soon-to-be book of the same name. Two years after that, my mediation marketing book, Making Mediation Your Day Job, was released and went on, happily, to win several awards.
Success Leaves Clues: A Profile Of Patricia Porter (5/31/10)
Tammy Lenski A few months ago, Texas conflict coach Pattie Porter, whom I knew only via Twitter at the time, approached me about being on her BlogTalkRadio show, The Texas Conflict Coach. Ever since, I’ve been listening to Pattie’s show and have been impressed by both her practice-building strategy and the professionalism with which she carries it out.
NVC Conflict Coaching (12/28/09)
Ike Lasater, Julie Stiles When in conflict, we may notice that we communicate in ways that are not working; most of us, however, are not taught how to change entrenched behaviors in a way that leads us toward what we want. In this article, we explore a learning cycle based on key skills and distinctions from Nonviolent Communication that we have used to change our own behavior and to coach others through their conflicts.
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