What is Mediation?
Mediation is a process that can help people in conflict discuss issues in a neutral and safe environment. At CMS, this occurs with the guidance of two well-trained, neutral third parties referred to as co-mediators.
A mediation session usually includes:
- an agreement to mediate in good faith and with confidentiality
- ground rules including: be respectful, do not interrupt, and refrain from name calling and blaming others
- listening and being heard
- clarification of each party's interests
- generating options for resolution
- writing an agreement, if appropriate
Our mediators are:
They do not take sides or advocate for any party's position or any particular outcome or offer legal advice. Professionally trained. They have all completed a minimum of 32 hours of "Basic Mediation Training" as well as additional training for specific programs when relevant.
They are trained to listen to each party's concerns and to help the parties listen to each other.
They help parties communicate in a way that empowers them to understand each other's interests and, if they choose, to come to a resolution that works for both parties.
- Listens to both sides of the story.
- Asks questions about what happened in order to get information.
- Helps both parties find a satisfactory solution to their dispute.
- Does not take sides.
- Does not place blame on either party
A mediation session is not:
A court hearing.
Witnesses are not needed, although you may have an advocate present if this is satisfactory to both sides.
A process to determine who is guilty or innocent.
Both parties are there to listen to each other and discuss solutions, not to blame each other.
A counseling session.
Our mediators are not acting as therapists.
Preparing for your mediation session:
Write down what you would like to talk about with the other party. Think about what each of you can do to solve the dispute. Be prepared to listen to the other party. Writing an agreement:
If there is an agreement, you will be given the opportunity to create a written agreement stating what both of you has mutually decided to do to solve the dispute. You will each get a copy of the agreement to take home. The agreement will be written in the words of the parties.
Mediation is a voluntary process.
Mediation can only work if you want it to and are willing to accept the process.