Cultural & Gender Issues in Negotiation & Mediation with Nina Meierding
The impact of culture and gender on negotiation and mediation poses challenges and opportunities for professionals. The goal of this 7 hour DVD seminar is to elevate your cultural competence in Negotiation and Mediation.
Cultural and Gender Issues in Negotiation and Mediation examines how culture and gender affect the way information is processed, communication and negotiation are experienced, power is exercised and understood, risks are evaluated, and decisions and agreements are reached. The focus of this course is on practical solutions and techniques for professionals to address these dynamics in effective and creative ways.
What you will learn:
High and low context cultures
Linear, sequential processing, and global processing
High and low uncertainty avoidance and risk tolerance
Individualistic and collective cultures
Social customs and their impact on negotiations
How to address power imbalance in culturally appropriate ways
The use of body language and physical spacing
The use of language, including qualifiers and hedgers
Direct and indirect communication
Culturally appropriate concepts of apology, forgiveness and saving face
Nina Meierding has mediated over 4,000 disputes since 1985. Nina is an adjunct professor at Pepperdine University School of Law and Southern Methodist University. Nina has taught communication and culture seminars in England, Ireland, Sweden, Scotland, India and throughout the U.S. Nina has served as the President of the Academy of Family Mediators (AFM) and on the board of directors of the Association for Conflict Resolution (ACR). Nina is the recipient of ACR's 2005 John Haynes Award for distinguished service to the field of dispute resolution.