Featured Blogs Section

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Featured Blog Posts


Ian MacDuff

Lost for Words

(11/04/16)Ian MacDuff

A few recent observations prompt this blog about language and the world of words that we work with in mediation.

Phyllis Pollack

Different Ways of Looking at the Same Thing!

(11/04/16)Phyllis Pollack

Emotions, not logic, control our decision making.

Clare Fowler

Something Spooky About Conflict

(10/31/16)Clare Fowler

The Boogeyman is real. And he is sitting at the mediation table.

New Approach to Conflict Resolution

(10/28/16)Tony Belak, Pradeep Deshpande

Traditional approaches to conflict resolution rely on negotiations and changes in training, policies, and procedures. Trying to fix problems after they have already occurred is akin to the desire to improve quality, productivity, and performance in manufacturing and service applications with monitoring alone.

Sandra Untrojb

Mediación Aplicada a la Resolución de Conflictos Surgidos por Cambios de Temperatura Frío y Calor en la Escuela Secundaria

(10/28/16)Sandra Untrojb

El caso de investigación se basa en los problemas que genera el cambio de temperatura según las diferentes estaciones del año en un aula de una escuela secundaria de la Ciudad Autónoma de Buenos Aires.

Maria Simpson

Cross Disciplinary Approach to Conflict Resolution

(10/28/16)Maria Simpson

Not only can the skills of mediation be applied to many different situations, but mediation can be influenced by other areas of study as well.

F. Peter Phillips

Keynote at Asian Mediation Conference

(10/28/16)F. Peter Phillips

What the West Can Learn from Chinese Mediation by Peter Phillips.

Katherine Graham

Where Mediation is Used, Other than the Workplace

(10/28/16)Katherine Graham

Training to be a mediator is very popular particularly for people who have been made redundant and are looking for alternative stimulating and rewarding employment. And quite right too because being a mediator is deeply satisfying work!

Tammy Lenski

Kintsugi and the Art of Mending Relationship Conflict

(10/28/16)Tammy Lenski

Conflict in personal, professional, and business relationships leaves permanent cracks and breaks behind. What if, instead of trying to ignore or hide the damage, we revered it, understanding that “better than new” is more valuable than “good as new”?

Lorraine Segal

Healing Old Hatreds at Work or Anywhere

(10/28/16)Lorraine Segal

One of the sources of unresolved conflict at work and elsewhere can be unconscious (or conscious) bias and prejudice.

Brad Heckman

A Quoteload of Sketches

(10/24/16)Brad Heckman

These are a collection of sketches and inspirational quotes by Brad Heckman of the New York Peace Institute, such as "We have never arrived. We are in a constant state of becoming." — Bob Dylan (Nobel Laureate!).

Maria Simpson

Managers Want Conflict Resolution Training

(10/21/16)Maria Simpson

A recent article in Forbes (10/1/16) includes some really dismaying statistics about management communication and training. Here are three.

Patricia Porter

How And Why To Avoid Political Talk At Work

(10/21/16)Patricia Porter

Are you sick of people discussing politics at work? Or are you one of those folks who can’t seem to stop talking about the candidates?

Restorative Justice Works!

(10/21/16)

This author wonders if “restorative justice” is not about forgiveness or reconciliation nor is it mediation nor is it designed to reduce recidivism. It is neither an alternative to prison nor replaces our legal system.

Ariel Belen

Diversity and Mediation

(10/21/16)Ariel Belen

Imagine two parties locked in a bitter and acrimonious dispute that has gone through six years of hotly contested litigation. At issue are the ownership and control of at least a dozen commercial and residential properties valued in the tens of millions of dollars.

Mediation: Duels to Handshakes

(10/14/16)Daniel Ben-Zvi, Caroline Vincent

Walk into a mediation and you walk into a world of possibilities. Lawyers need to leave their weapons at the door and be open to opportunities that can arise in mediation.

Tammy Lenski

When Conflict is Real But Not True

(10/14/16)Tammy Lenski

Chronic or unresolved conflict can trigger us to react based on what has happened in the past even when the present circumstances don’t warrant that reaction.

Jill Gross

FINRA Dispute Resolution Makes Great Progress on Implementing Task Force Recommendations

(10/14/16)Jill Gross

In December 2015, a FINRA Dispute Resolution Task Force issued its Final Report and Recommendations for improvements to the administration of its forum and its ADR processes.

Chris Poole

An Emerging Structure of ADR in Mass Torts and MDLs

(10/14/16)Chris Poole

The official statistics provided by the Judicial Panel on Multidistrict Litigation in recent years count Products Liability as nearly one quarter of all pending multidistrict litigations (MDLs), making it the largest category among all classifications.

Jan Frankel Schau

What does Faith have to do with Mediation?

(10/14/16)Jan Frankel Schau

During the week between Rosh Hashanah and Yom Kippur, the Jewish people declare that “The Book of Life” is still open.

John Sturrock

Mediation Services Matter in Scotland

(10/14/16)John Sturrock

This blog synthesises some remarks I have made recently to policy-makers in Scotland.

Tammy Lenski

Friction With a Colleague? Ask for a Favor

(10/07/16)Tammy Lenski

When friction enters a working relationship, sometimes the best path through isn’t to talk it out. Sometimes the best path through is an indirect one — ask for a favor. Here’s how the Ben Franklin Effect works.

Beth Graham

Federally Funded Nursing Homes No Longer Allowed to Require Residents to Sign Binding Arbitration Agreements

(10/07/16)Beth Graham

Yesterday, the Department of Health and Human Services’ Centers for Medicare and Medicaid Services published a regulation that bans federally funded long-term care facilities such as nursing homes from using pre-dispute binding arbitration agreements.

Dan Simon

Is the Other Side as Bad as We Think?

(10/07/16)Dan Simon

How can they possibly support ____ for president?!

Sabine Walsh

Making Mediation Sexy?!

(10/07/16)Sabine Walsh

It’s that time of year again! Mediation Awareness Week is about to kick off in Ireland, the UK and many other countries around the world.

Joe Markowitz

Voting Against Peace

(10/07/16)Joe Markowitz

On Sunday voters in Colombia surprisingly rejected a peace agreement that took the parties years to negotiate. The agreement would have ended more than 50 years of a civil war that has pitted the government against the rebel FARC army.

Jeff Thompson

"Talk to Me" - The NYPD Communication Campaign

(10/03/16)Jeff Thompson

"Talk To Me" is the NYPD's Suicide Prevention & Mental Illness Awareness Campaign. Social media is being used to share crisis communication skills, dispel myths, connect people with services, and more.

Richard Peachey

UK Government has Announced £4.4m Funding to Tackle Bullying in Schools

(10/03/16)Richard Peachey

The Government has announced £4.4m funding for 10 innovative schemes to tackle bullying in schools.

F. Peter Phillips

Waiver of Class Action Without Arbitration Provision

(10/03/16)F. Peter Phillips

In considering the debates raging about the enforceability of class action waiver provisions in arbitration clauses, I have always assumed that the arbitration clause was there just as a vessel to hold the class action provision.

Beth Graham

No Sheriff in Town: Governance for the ODR Field

(10/03/16)Beth Graham

Online Dispute Resolution (ODR), the practice of resolving disputes via the Internet or digital applications, has been developing since the mid-1990s. As the field has grown and gained traction, it has increasingly received attention from professional associations and industry leaders in the world of alternative dispute resolution (ADR) More recently, it has begun to receive recognition from sources outside of this field – in both the public and private sectors.

John Lande

Lainey Feingold's Book on Structured Negotiation

(10/03/16)John Lande

I recently had a chance to talk with Lainey Feingold, the author of a great new book on negotiation, which she describes below.

Joe Markowitz

Meet and Confer

(10/03/16)Joe Markowitz

For those who still think that litigation must always be conducted in an adversarial manner--that litigants must oppose anything suggested by the other side, and bring every dispute before the court for resolution--consider that the courts are telling you otherwise.

Jan Frankel Schau

Talking the Talk of Mediation

(10/03/16)Jan Frankel Schau

Most people know that when you approach mediation, you typically bring a different tone of voice and even a different vocabulary from the rest of litigation.

Phyllis Pollack

Random Thoughts

(10/03/16)Phyllis Pollack

Recently (as part of a book club), I read The Psychology of Conflict by Raul Randolph (Bloomsbury Publishing PLC, London 2016) who is a barrister and mediator. His approach is to use existentialism as the vehicle through which to discuss the psychological aspects of mediation.

Roland Chesters

When Does Unconscious Bias Become Discrimination?

(9/23/16)Roland Chesters

Nobody likes to be told they are biased – usually. Most of us would like to think that we are fair and open-minded, willing to explore the unknown – to a degree, accepting of other people’s differences. At least that’s what I used to think.

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