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I sincerely apologise that I expect you to use your valuable time to open it and to even read a few words!
My apology also for thinking that you may be interested in my negotiation programs, and thinking that you may even consider spending your valuable time and money to attend one of them.”
(By the way, if you are still reading, it already proves that an ‘apology’ does get your attention! So let me abuse this ‘power’ a little further:)
“I am sorry that I underestimate your present skills and intelligence to even contemplate that I could add to your knowledge or add anything of value!
Lastly I am sorry that you used valuable and expensive data time to download this email and that you or your company had to spend hard-earned cash to pay for the download.
I am sorry that I wasted your valuable electricity in the process. Of course I also apologise to the environmentalists, since coal is mostly used to produce power. There is climate change and, of course there is huge strain on your eyes)! I am flipping sorry for that!
I admit that I am not sorry for everything in this article. Perhaps there are some good sentences in the third paragraph on the next page. I really think so! "I'm sorry" These two little words can make or break a relationship. It is human nature to make mistakes, but making an apology is not.
There are some who find it easy to apologize and there are some who find it extremely difficult. Admitting your mistake is a bitter pill to swallow, yet being able to do so often makes one a better person, more or less. You are aware that you did something wrong, which is why someone is upset with you. Deep in your heart, you know that you owe the person an apology. Do you apologize?
The power of an apology cannot be undermined.
A sincere apology is genuine, and it means that you are truly and honestly sorry for what you've done. On the other hand, an insincere one could only offend the other person and make matters blow out of proportion.
Excuse or Apology?
Stop making excuses when you apologize. An apology becomes more sincere if you're a man (or woman) enough to take full responsibility for your actions. Being defensive only shows that you don't admit the wrong that you've done and could end up in a heated argument between you and the other party.
A sincere apology needs a sincere promise. When apologizing, make a sincere promise and try to stick to it. Saying "I'm sorry" can be hard, but people hold more respect for a person who knows how to apologize. Besides, it is easier to forgive a person who makes a sincere apology than one who doesn't care at all.
Requirements for an apology to be accepted
Emotional benefits of an Apology
An Apology benefits both sides
Apology: Strength or Weakness?
J F Kennedy, Ghandi, Martin Luther King (jr) and some others have stated a number of times:
“Only the strong can afford to be weak. In fact the strong, by being weak, becomes even stronger!”
It is so sad that so many leaders and individuals do not practice this principle. The words: “I am sorry”; “We want to apologise”; I made a mistake” or “I admit you were right”, could be your strongest first move when you try to negotiate, mediate or persuade someone to accept you again and to listen to the rest of your story!
2004; J Rayner; ‘The Apologist’, Atlantic Books, London 2004; A Lazare; ‘On Apology’; Oxford University Press, U.K.
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|Sometimes apologies are overrated|