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Guidelines For The Design Of Integrated Conflict Management Systems Within Organizations-Executive Summary
Spidr's ADR in the Workplace,Track I Committee
ABSTRACT: A committee of the ADR in the Workplace Initiative of the Society of Professionals in Dispute Resolution (SPIDR) prepared these guidelines for employers, managers, labor representatives, employees, civil and human rights organizations, and others who interact with organizations. This document explains why organizations should consider developing integrated conflict management systems and provides practical guidelines for designing and implementing such systems.

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