Are Businesses Missing The Dispute Resolution Boat? A Study Underscores Lack of Early Intervention Usage
Barry Simon
ABSTRACT: For those companies who find themselves in court, the use of alternative dispute resolution (ADR) has proven to be a win-win proposition for everyone with proven savings in money and time and a high rate of satisfaction by the parties. Yet, these same companies have not used low-cost ADR to address internal workplace disputes before they escalate into lawsuits. Why would the business community consciously choose lawsuits over ADR when they know the latter costs less and provides more benefits?