Mediate.com - Complete information about mediation and mediators--
Search:   and/or search terms  
Locate A Mediator:    or and    |  Advanced Mediator Search  |  Mediator Referral

Peer Conflict Coaching at the Transportation Security Administration
Michael W. Rawlings
ABSTRACT: The designers of Transportation Security Administration’s (TSA) Integrated Conflict Management System (ICMS) recognized that typically there is nowhere for an individual to go for the vast majority of daily conflicts and issues he/she faces at work. TSA has chosen to respond through a broad system of conflict management/cooperative problem solving education for all staff as well as through the development of conflict coaching.

Your selected article and the entire Mediate.com Library are yours for free.

First we need a small amount of information to best serve you.
This information does not personally identify you.
I am:
a member of the public
a mediator (including attorney-mediator)
an attorney
other dispute resolution professional

My area code is:     or no area code (International)


Thanks for the opportunity to serve you!