3. Call referral services (ask whether they charge to
refer you to a mediator)
Checklist 3: Evaluate Written
Materials
1. Fees: Hourly? Daily? How much?
2. Education: How much? What? How recent?
3. Experience: What kinds of disputes? How many
mediations? Areas of specialization?
4. Written (if available): Understandable? Complete?
Concise?
5. Insurance: Yes? What kind?
6. Professional memberships, certifications,
adherence to ethical standards?
Checklist 4: Interview
Mediator
1. What ethical standards apply?
2. Confidentiality?
3. What approach to mediation?
4. More about training and experience?
5. Logistics (meetings, written agreements)?
6. How much will this cost?
7. Domestic abuse concerns?
Checklist 5: Evaluate
1. Evaluate the mediator's skills and abilities
against the tasks listed above.
2. Did the mediator understand you, listen well, act
neutral, understand the problem, convey respect, analyze
well?
3. Can you afford the services?
4. Can the mediator work with your time frame?
5. Will the other parties agree to the mediator?
The information on this page has been excerpted from the Consumer's Guide to Mediation published by the Alaska Judicial Council, with funding from the State Justice Institute.
The views expressed by authors are their own and do not necessarily reflect the views of Resourceful Internet Solutions, Inc., Mediate.com or of reviewing
editors.