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Online Dispute Resolution Links

by Colin Rule
September 2000 Colin Rule
http://www.cpradr.org/ecommerce.htm

Announcement of CPR’s four new e-commerce focused tools: The CPR Global E-Commerce Commitment, The CPR B2B E-Commerce ADR Commitment, The CPR Model ADR Provision for B2B E-Contracts, and the CPR Model ADR Provision for B2B Platforms and Exchanges

http://www.ftc.gov/bcp/altdisresolution/comments/index.htm

The FTC/Department of Commerce’s Public Comments from their Online ADR Conference, June 2000

Auctionwatch.com: "Neutral Third Party: Online Mediation Services Help Resolve Disputes When Auction Deals Go Bad" 4/14/2000

SmallOffice.com:
"Resolving a Business Dispute" 4/8/2000

American News Service:
"Online Mediation Offered for Resolving E-Commerce Disputes" 3/23/2000

Auctionwatch.com:"New Online Mediation Service" 3/11/2000

Inter@active Week: Serving Cyberjustice
http://www.zdnet.com/intweek/stories/news/0,4164,2449912,00.html

USA Today

http://www.usatoday.com/life/cyber/tech/cti200.htm

San Francisco Chronicle

http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2000/06/12/BU47261.DTL&type=business

San Francisco Chronicle Internet Mediators Can Speed Payment of Insurance Claims June 12, 2000

New York Law Journal More on No-Fault July 11, 2000

Internet Week: http://www.internetwk.com/ebizapps/ebiz081400-2.htm

National Public Radio: http://www.squaretrade.com/aboutus/nationalpublicradio.jsp

AuctionWatch: http://www.auctionwatch.com/awdaily/dailynews/july00/3-072600.html

Cable News Network (CNN) Digital Jam: http://www.squaretrade.com/content_static/multimedia/sqtrade28.rm

Claims Magazine Let's Make a Deal July, 2000

E-Treasurer Settling Lawsuits Online May/June 2000

LAW.COM - New York Can Disputes Be Resolved in Cyberspace? May 8, 2000

Daily News Online Case Closed April 30, 2000

American Bar Association Point-Click -- Settle Quick! April 18, 2000

Technology Decisions Let's Make a Deal March, 2000

New York Law Journal Gen X Partners Will Change Their Firms January 31, 2000

The Internet Newsletter Net News: Dispute Resolution November 6, 1999

Trial Magazine "Web-footed" lawyers dip, not plunge into the Internet December 1999

CNBC Out with the judge, in with the Net October 11, 1999

New York Post - Business The Alley Cats to watch in 2000 January 3, 2000

Flash Commerce Electronic Dispute Resolution Company February 22, 2000

Business Week NEXT, ONLINE BID OVER JAIL TIME? July 19, 1999

VC Internet Watch NAM Closes on $8,850,000 Equity Financing Package February 23, 2000

E-Commerce Law Weekly clickNsettle.com resolves civil disputes online... October 20, 1999

Newsday E-BIZ Settling Disputes Without Big Fees October 26, 1999

The Times UK Net service breaks new ground December 14, 1999

Law Technology News ClickNsettle Offers Online Resolutions August 1999

atnewyork.com ClickNsettle.com Raises $8.8 Million for Expansion February 18, 2000

Insurance Advocate NAM Corporation Announces New Subsidiary... October 30, 1999

ADR Report The growth of online ADR is the "natural evolution" of e-commerce... July 7, 1999

LAW.COM - Massachusetts No Time Like Online January 27, 2000

Chicago Tribune New York based ClickNsettle launched its site just this month. July 20, 1999

London Evening Standard Online Holding court on-screen October 20, 1999

CBS MarketWatch Buzz about NAM Corps ClickNsettle.com Litigation cyber-style July 22, 1999

Forbes News Wire Forget the gavel and click on the mouse July 2, 1999

PC Magazine Cyber-Settling Insurance Claims April 7, 2000

BUSINESSWEEK E.BIZ: COMPANY CLOSEUP MARCH 14, 2000 Cybersettle: Staking a Claim to the Online Mediation Market

CIO: E-Legal Activities March 15, 2000

Technology Decisions January 2000 Applying Technology to Insurance

Industry Standard Solving the Small Claims Nightmare May 19, 1999

Red Herring December 1, 1999 Catch of the Day

Connecticut Law Tribune Cyber$ettle - An Electronic Messiah Whose Time May Not Yet Have Come, June 7, 1999

Insurance Networking: Internet Dispute Resolution May Take the Sting Out of Simple Claim Settlements, May 1999

Wall Street Journal For Dueling Lawyers, Internet Is Referee, May 12, 1999

Claims Online Settlement System Aims to Replace Posturing, February 1999

The Wall Street Journal Online Referee Plans Database of Claims Resolved on Web Site November 8, 1999

National Post CyberSettle.com takes the courtroom song and dance out of property claims

San Jose Mercury News Lawyers Guilty of E-Ignorance December 5, 1999

CBS Market Watch Legal settlements in cyberspace

The Legal Intelligencer Settling Small Cases in Cyberspace Internet Negotiations Eliminate Egos and Accusations

New York Law Journal Settling Disputes Online April 19, 1999

USA Weekend Tech Talk Aug. 27 thru 29th, 1999

Canadian Insurance Canadian Insurance November 1999

The Canadian Underwriter - December 1999 Canadian Underwriter December 1999 Cybersettle.com Online in Canada

The Canadian Underwriter - January 2000 Canadian Underwriter January 2000 "Virtual Settlement" Online

Multimédium - Montréal - 13 Septembre, 2000
Match âprement disputé entre un joueur de hockey et un membre de sa famille

The Times of London - September 12, 2000
Hits on legal websites still increasing

The National Post - Toronto - September 6, 2000
How to avoid "I'll see you in court": E-legal activities

The Globe and Mail - Toronto - August 24, 2000
WIPO wipes out domain name rights

Newsbytes - August 18, 2000 (subscription required)
Cybersquatting Gets Personal For Canadian Justice Minister

Libération - 17 août, 2000
Il faut prouver la mauvaise foi manifeste

Libération - 17 août, 2000
1010 litiges en huit mois

Newsbytes - August 15, 2000 (subscription required)
Cybersquatting Rules Delayed - WIPO

The Wall Street Journal - Interactive Edition - August 14, 2000 (subscription required)
The Next Threat To Dot-Coms

TECHWEB - InternetWeek - August 14, 2000
Online services help e-businesses mediate customer complaints

Settling in cyberspace - August 9, 2000
Alternative Dispute Resolution goes virtual

Computer Dealer News - July 28, 2000
eResolution is the affordable problem solver

WIRED NEWS - July 27th, 2000
ICANN't Believe That Domain Name

Ottawa Citizen - July 10, 2000
Legal firm offers virtual services - High-tech solution to high-tech legal issues

CNET News - July 7, 2000
Groups cite bias in domain name arbitration

The Globe and Mail - Toronto - July 6, 2000
Research firm loses domain fight over porn site's similar name - Ruling under new dispute resolution system indicates content not key

The Montreal Gazette - Montréal - June 23, 2000
Virtual court in session - Montreal-based eResolution resolves business disputes online

L'ACTUALITÉ - Montréal - Juillet 2000
Justice.com - Une entreprise montréalaise offre la médiation par Internet.

Lawyers Weekly - June 16, 2000
CANADIAN FIRM AT WORKSHOP ON CYBERCONFLICT

The Globe and Mail - Toronto - June 15, 2000
Toronto entrepreneur beats Loblaw in domain name battle

The Globe and Mail - Toronto - June 3, 2000
Royal Bank moves to recapture Web addresses

La Presse - Montréal - 2 juin 2000
La Royale gagne en arbitrage

Affaires Plus - Montréal - 01 juin 2000
Querelle de village

Les Affaires - Montréal - 13 mai 2000
eResolution veut devenir une cour des petites créances

La Presse - Montréal - 11 mai 2000
Fido flaire la piste de l'Internet sans fil

Les Echos - 5 mai 2000
DROIT DE L'INTERNET - Noms de domaine : faut-il choisir l'arbitrage en ligne ou la procédure judiciaire ?

The Montreal Gazette - Montreal - May 4, 2000
Get lost, cybersquatter: Netgraphe

The National - The Canadian Bar Association - Toronto - May 2000
E-Justice - Online Arbitration, Web-based mediation and electronic courts in Canada and the U.S. herald a real trend towards using the Internet as the primary vehicle to resolve disputes.

The Economic Times of India - April 22, 2000
Whose name is it anyway? ICAAN's Uniform Domain Name Dispute Resolution Policy has proved to be a big success. Lubna Kably walks you through the procedure for settlement of domain name disputes.

Les Echos - 12 avril 2000
PROPRIÉTÉ INDUSTRIELLE - La procédure extrajudiciaire, nouvelle arme contre les dépôts frauduleux de noms de domaine.

The Wall Street Journal - Interactive Edition - March 21, 2000 (subscription required)
Cybercourts Emerge as Way To Resolve Internet Disputes

Law Times - March 13, 2000
Canadian company settles cyber disputes - eResolution is third firm in the world accredited to resolve domain-name problems

La Presse - Montréal - 8 mars 2000
Le cybersquattage

Flash Commerce - March 5, 2000
77 Law Firms Targeted by a Domain Name Squatter

ZDnet Asia - March 3, 2000
eResolution online arbitration system targets cybersquatters

Direction Informatique - Montréal - 03 mars 2000
Arbitrage de conflits d'adresses Web via l'Internet

La Presse - Montréal - 16 février 2000
Alerte aux "cybercriminels"

Le Soleil - Québec - 21 janvier 2000
Cybertribunal

La Presse - Montréal - 19 janvier 2000
Internet, facteur d'évolution du droit

La Presse - Montréal - 12 janvier 2000
Un premier tribunal électronique à 100 %

BRANCHEZ-VOUS! - 12 janvier 2000
eResolution règle en ligne - Depuis le 1er janvier 2000, il est possible de régler les litiges concernant les noms de domaines directement en ligne, avec eResolution, un projet montréalais.

Multimédiun - Montréal - 4 janvier 2000
Des Montréalais aideront à freiner le cybersquattage mondial

Biography


Colin Rule has worked at the intersection of technology and conflict resolution for the last two decades. He is CEO of Modria.com, an online dispute resolution service provider in Silicon Valley, and a non-resident Fellow at the Center for Internet and Society at Stanford Law School. From 2003 to 2011, he served as eBay and PayPal's first director of Online Dispute Resolution, designing and implementing systems that now resolve more than 60 million disputes each year. Mr. Rule is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002. He has presented and trained around the world for organizations including the U.S. Department of State, UNCITRAL, the International Chamber of Commerce, and the CPR Institute for Dispute Resolution, as well as teaching at UMass-Amherst, Stanford, Southern Methodist University, and Hastings College of the Law. He has written and been interviewed extensively about the Internet since 1999, with columns and articles appearing in ACResolution, Consensus, Dispute Resolution Magazine, and Peace Review. He holds a master's degree from Harvard University's Kennedy School of Government in conflict resolution and technology, a B.A. in peace studies from Haverford College, and he served as a Peace Corps volunteer in Eritrea from 1995-1997.



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Website: www.modria.com

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