Simple Mediation Methods Can Help Children Resolve Disputes


by Michael Lang

Previously published in Vol 5, Issue 2 of Mommy Magazine.

December 2009

Michael Lang

“That’s mine, I saw it first....! You always get to watch your program...! Mom, she took my jacket....! Dad, he teased me...! I get to sit there....! Give me that marker....!

Ah, the joys of parenting. Did we sign up for this? Who said we would need to be referees? Parenting was supposed to be about loving, nurturing and educating our children. I can’t tell you the number of times my three children would squabble about food, toys, space or (most contentious of all) control of the TV remote. So, when these arguments happen, and they will, what’s a parent to do?

We can send them to their rooms for a time-out, where they will undoubtedly use the time to plot revenge. We can put them in separate rooms and shuttle back and forth trying to convince them to be fair or reasonable. We can take away privileges such as computer time or visits with friends. We can punish with groundings or extra chores or we can offer rewards for good behavior. As parents, all we want is peace and quiet. We just want our children to get along. So, how can we help them resolve their disputes quickly and effectively—for their sakes and ours?

Here are some suggestions that might work although you won’t always be successful. I certainly wasn’t and I’m supposed to be an expert at conflict resolution. Sometimes children just seem to need to argue. Stick with it. These techniques will work most of the time and make our job as parents a little easier.

1. Don’t try to solve the problem for them.

A parent tried to stop an argument between two sisters over an orange. Each one insisted she was entitled to the orange. “I saw it first.” “You don’t need it.” “It’s mine.” Frustrated and not wanting to spend time sorting out who was right, the parent simply cut the orange in two. One sister peeled the orange, discarded the peel and ate the fruit. The other peeled the orange, threw away the fruit and kept the rind. Amazed, the parent asked the two to explain what was going on. One sister said she wanted to eat the orange; the other wanted the rind to make muffins. Both could have had 100% of what she wanted, and instead got only half. The moral of the story? Take the time to ask why...why do you want the orange? Not why are you fighting with your sister? Not why can’t you two get along? Ask why is this so important to you that you are fighting over it?

2. Do nothing.

In spite of how annoying and frustrating their argument is for you, sometimes the best thing to do is....nothing. Invariably, parents enter in the middle of the argument. We don’t know how it started or why. As long as there is no pushing, shoving, hair pulling or punching, let it be. It’s difficult to listen to your children fight. You want them to be loving and cooperative. You want them to get along and leave you alone. When you hear the shouting and arguing, it’s difficult not to step in and make things right. But, remember, you don’t know what this fight is really about. So, let them go at it. Often, they will tire of the argument and it just fades away. Other times, they will find their own solution. Research shows conclusively that when people resolve their own conflicts, they feel a higher level of satisfaction than they would accepting a solution imposed by an authority figure such as a parent, teacher or judge. As well, such solutions tend to be more sensible and sustainable.

3. Talk it out.

Recently, I was babysitting my grandchildren (ages 6 and 3) while their parents were out for the afternoon. They got into a screaming match over some crayons. I stopped them and asked the older one what was her problem. I asked the younger one to listen to her. This may seem far too formal and structured, but it stopped the fighting and got them talking instead of grabbing the crayons. She told her brother that it was OK for him to use the crayons that had already lost their tip, but not the new ones. There were plenty for him to use, so he agreed and the problem was solved. 3 minutes is all it took from the time of my intervention until they returned to their coloring books and peace was restored. Granted, this was an easy one, but the technique will work for any problem and for children of any age.

4. Don’t take them or yourself too seriously.

Can you laugh at these situations? Find the humor in them? Many times my children heard me say:“this is silly argument number 4563.” As adolescents, they glared back at me sometimes, angry that I was trivializing their urgent need to see the latest MTV video or watch a college basketball game. But, it stopped the fighting and provided an opportunity for them to find a solution. My comment interrupted the immediacy of the argument, lowering its intensity and allowing them to think about alternatives. In the same way, you can distract younger children from their arguments simply by tickling them or acting silly and, in the space created by your playfulness, they will often figure things out for themselves.

5. It’s their argument, not yours.

The most helpful thing I have learned mediating for the last 30 years, is to recognize that the conflict is not mine. I didn’t cause it or play any part in perpetuating it. And, I am not responsible for resolving it. As parents, we can help our children learn how to cooperate and how to disagree without fighting and falling out. We want them to respect others, including their siblings and parents. When there is a disagreement and we suggest a solution, it is almost always rejected by both children. When we try to “make peace”, our involvement frequently causes the dispute to escalate as each child tries to persuade us to their point of view. A simple approach is to ask whether they want your help. Sometimes they do and sometimes they will tell you to butt out. Unless the argument is likely to cause physical harm, why do you want to get in the middle?

Use these simple methods to help your children resolve their disputes. If you do, they will learn these methods too. They won’t avoid conflict, but their disagreements will be less disagreeable and that will make life a lot more agreeable for us parents.



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Biography




Michael Lang has been mediating family, commercial, public policy and organizational disputes since 1978. He is the founding director of the Master of Arts Program in Conflict Resolution, a former President and Board member of the Academy of Family Mediators, and Editor-in-Chief of Mediation Quarterly.

Email Author
Website: www.mediate.com/michaellang

Additional articles by Michael Lang



Comments



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 Stuart Reid,   London, England    12/30/09 
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Thanks for this post Michael. I particularly like the second and last points you make - must bear them in mind when mediating with my 6 and 4-year-old boys! Stuart
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 Muhammad  Abdullah,   Madison WI  Mabdullah@stu.matcmadison.edu      12/09/09 
 Resolving Children's Dispute 
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There is an Arabic word, Fiqh or understanding, that is a central part of Islamic Law, and Science, and that is indespensable to any outcome, or verdict. I agree with what you have stressed with respect to empowering children, and creating the capacity to resolve conflicts with their siblings, and others fairly. However, as a parent of seven adult children (four sons, and three daughters), and currently the single parent of two daughters, by two different women, (not the mothers of the seven)I try to allow them the space to negotiate their differences, but because of the age difference, and I would do the same if they were mixed gender, you have to be aware of potential manipulation, pressuring, and bullying. The majority of the time, I can rely on my 11 year olds help and assistance with her younger sibling, but she also, because of the otherness i. d. that she unfortunately receives from her mother, she can be uneven in her dealings. Because of this I have to be aware of oppression on her part, as I did when we lived with my six year olds brother, who is now 13, when her mom and I were married and lived together. Thank you for the insight, and information. Sincerely, Muhammad
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 Alan Sharland,   London UK    12/09/09 
 Great article! 
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Excellent, particularly the point in the last paragraph that the problem is not yours. Our interventions that try to rescue the situation serve to escalate the problem into a competition to prove who's 'right' rather than make it clear the responsibility to resolve lies with those involved - in this case children, but the approach is relevant in all disputes. So you use the 'orange exercise' too! :-) What a great summary of useful, mediation based approaches and particularly glad it was previously published in a parenting magazine.
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 Ann  ,   Clarmeont CA  drann4@gmail.com      12/08/09 
 Parenting 
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You have really hit the nail on it's proverbial heads. Your suggestions are excellent!! As a developmental psychologist and divorce mediator, I have taught many parenting classes and what you have said is right on!! Thanks!
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