ABSTRACT: InstantAssist at InstantAssist.com is Mediate.com’s new service that offers immediate online (phone, email or chat) negotiation and conflict resolution coaching. InstantAssist opens for business on March 1, 2008. InstantAssist is truly revolutionary. For the first time, we associate the need for services and the provision of services in real time. Our goal is to bring constructive negotiation and conflict resolution to every desktop, laptop and phone. InstantAssist is an on-ramp to people being smart about negotiation and conflict resolution and will surely lead to additional utilization of the mediation process.