InstantAssist Conflict Resolution for Business Networks and Franchises
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March 2008 |

There are 3 benefits to the InstantAssist Business Network Program for franchises and businesses:
- InstantAssist provides an outlet for on-going conflicts with a goal of resolving issues promptly and constructively. You save time, money and anguish.
- InstantAssist provides business partners with elevated confidence and trust. This results in increased sales and elevated retention.
- InstantAssist works with companies to strategically anticipate and minimize future conflict.
Franchises are increasingly managed online, even if the business is fast-food or duct-cleaning. Franchise relations in almost all industries are ever more “virtual,” and this has created a whole new set of challenges. “Virtual relations,” by definition, lack face-to-face rapport and trust. Virtual relations, especially in the franchise context where there is a commitment to a continuing and critical relationship, are served by new online strategies that elevate trust and confidence. Virtual relations have very real conflicts, but, given geographic distance and jurisdiction issues, few traditional conflict resolution options. Without these traditional face-to-face options, new solutions are necessary, and this is where InstantAssist fits in. InstantAssist provides immediate or scheduled conflict consultation by phone with experienced mediators with an end goal of improving communications and achieving swift and constructive solutions.
InstantAssist Business Network Coverage is available to networks of 100 participants or more. The cost of InstantAssist Business Network Coverage for the first year is $30/yr per network participant. The cost of renewal is based upon actual usage rates for the last quarter of the first year of service.
InstantAssist Affiliate Program
The InstantAssist Affiliate Program allows you to provide a valuable 10% discount on InstantAssist services to your site visitors. Additionally, your company receives a valuable 5% quarterly royalty! InstantAssist provides a custom banner for placement on your site that includes your unique affiliate code. By providing your affiliate code to your site visitors, you give them a gift of 10% off InstantAssist and you receive a 5% quarterly royalty.
See www.instantassist.com for full information.
Attachments
Flier Cover (IA_BUSINESS_85x11_FLYER_FRONT.pdf)
Flier Back (IA_BUSINESS_85x11_FLYER_BACK.pdf)
Biography
Jim Melamed co-founded Resourceful Internet Solutions (RIS) and Mediate.com in 1996. Before this, Jim founded The Mediation Center in Eugene, Oregon in 1983 and served as Executive Director of the national Academy of Family Mediators from 1987 to 1993.
Jim is past-Chair of the Oregon Dispute Resolution Commission and a member of the Oregon State Bar. Jim teaches Mediation at the Pepperdine University School of Law's Straus Institute for Dispute Resolution.
Jim was the first President and Executive Director of the Oregon Mediation Association (1985) and received the OMA's 2003 Award for Excellence.
Jim Received the Oregon State Bar Dispute Resolution Section's 2006 Sidney Lezak Award of Excellence and the 2007 John Haynes Distinguished Mediator Award from the Association for Conflict Resolution.
Jim's undergraduate degree is in in psychology, with honors, from Stanford University and his law degree is from the University of Oregon.
Email Author Website: www.smartmediator.com Additional articles by James Melamed
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