This is the complete interview by Robert Benjamin with William Hartgering, founder of Endispute and JAMS mediator, filmed as part of Mediate.com's "The Mediators: Views from the Eye of the Storm" Series.
William E. Hartgering, Esq. , a full-time mediator and arbitrator since transitioning from law practice in 1981, established the Chicago JAMS/ENDISPUTE office in 1982. His experience includes the resolution of over 1,000 matters arising in 50 states and foreign countries, appointments by federal and state judges in 10 states, co-mediations with a sitting federal judge and a variety of experts, panel arbitrations with former judges, as well as training with state, federal, and foreign governments in Asia and Europe. Over the last 26 years, counsel and their clients attribute Bill's success with particularly difficult issues to an “unusual mix of skills and style: he is intelligent yet very engaging, patient yet tenaciously persistent, and has the ability to be creative, facilitative as well as an effective evaluator.” “Bill has the following in abundance: humor, infectious outward optimism in the face of difficult obstacles, tirelessness in trying to make the mediation succeed, as well as objectivity.”