Core Principles for Federal Non-Binding Workplace ADR Programs


by The Federal ADR Council

August 2000

The Administrative Dispute Resolution Act of 1996 (ADRA), 5 U.S.C. 571-584, requires that each Federal agency take steps to promote the use of ADR and calls for the establishment of an interagency committee to facilitate and encourage agency use of ADR.

As the Presidentially appointed chair of this interagency committee, the Attorney General created the Federal ADR Council, an organization composed of high level officials from various agencies with ADR expertise. The Council's mission is to develop policy guidance on crosscutting issues that involve the creation and operation of Federal ADR programs.

The Council has published two documents. The first document is entitled ``Core Principles for Non-Binding Workplace ADR Programs.' We believe that any fair and effective program must address the following issues: Confidentiality, neutrality, preservation of rights, self-determination, voluntariness, representation, timing, coordination, quality, and ethics. This document briefly describes the nature of each of these principles.

Confidentiality:
All ADR processes should assure confidentiality consistent with the provisions in the Administrative Dispute Resolution Act. Neutrals should not discuss confidential communications, comment on the merits of the case outside the ADR process, or make recommendations about the case. Agency staff or management who are not parties to the process should not ask neutrals to reveal confidential communications. Agency policies should provide for the protection of privacy of complainants, respondents, witnesses, and complaint handlers.

Neutrality:
Neutrals should fully disclose any conflicts of interest, should not have any stake in the outcome of the dispute, and should not be involved in the administrative processing or litigation of the dispute. For example, they should not also serve as counselors or investigators in that particular matter. Participants in an ADR process should have the right to reject a specific neutral and have another selected who is acceptable to all parties.

Preservation of rights:
Participants in an ADR process should retain their right to have their claim adjudicated if a mutually acceptable resolution is not achieved.

Self-determination:
ADR processes should provide participants an opportunity to make informed, uncoerced, and voluntary decisions.

Voluntariness:
Employees' participation in the process should be voluntary. In order for participants to make an informed choice, they should be given appropriate information and guidance to decide whether to use ADR processes and how to use them.

Representation:
All parties to a dispute in an ADR process should have a right to be accompanied by a representative of their choice, in accordance with relevant collective bargaining agreements, statutes, and regulations.

Timing:
Use of ADR processes should be encouraged at the earliest possible time and at the lowest possible level in the organization.

Coordination:
Coordination of ADR processes is essential among all agency offices with responsibility for resolution of disputes, such as human resources departments, equal employment opportunity offices, agency dispute resolution specialists, unions, ombuds, labor and employee relations groups, inspectors general, administrative grievance organizations, legal counsel, and employee assistance programs.

Quality:
Agencies should establish standards for training neutrals and maintaining professional capabilities. Agencies should conduct regular evaluations of the efficiency and effectiveness of their ADR programs.

Ethics:
Neutrals should follow the professional guidelines applicable to the type of ADR they are practicing.



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The Federal ADR Council
Chair:
Janet Reno, Attorney General, Department of Justice
Vice Chair:
Erica Cooper, Deputy General Counsel, Federal Deposit Insurance Corporation
Members:
Leigh A. Bradley, General Counsel, Department of Veterans Affairs;
Meyer Eisenberg, Deputy General Counsel, Securities and Exchange Commission;
Mary Anne Gibbons, General Counsel, U.S. Postal Service;
Gary S. Guzy, General Counsel, Environmental Protection Agency;
Jeh C. Johnson, General Counsel, Department of the Air Force;
Harold Kwalwasser, Deputy General Counsel, Department of Defense;
Nancy McFadden, General Counsel, Department of Transportation;
Janet S. Potts, Counsel to the Secretary, Department of Agriculture;
Harriett S. Rabb, General Counsel, Department of Health and Human Services;
Henry L. Solano, Solicitor, Department of Labor;
John Sparks, Principal Deputy General Counsel, Department of the Navy;
Peter R. Steenland, Jr., Senior Counsel for Dispute Resolution, U.S. Department of Justice;
Mary Ann Sullivan, General Counsel, Department of Energy;
Robert Ward, Dispute Resolution Specialist, Environmental Protection Agency.




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