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Twelve Hours of Conflict

by Susan Yates
December 2012

Just Court ADR by Susan M. Yates,Jennifer Shack, Heather Scheiwe Kulp, and Jessica Glowinski.

Susan Yates

The Twelve Hours of Conflict

For the first hour of conflict, my neutral gave to me a round table with a great view

For the second hour of conflict, my neutral gave to me two succinct summaries

And a round table with a great view

For the third hour of conflict, my neutral gave to me three paraphrases

Two succinct summaries

And a round table with a great view

For the fourth hour of conflict, my neutral gave to me four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the fifth hour of conflict, my neutral gave to me five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the sixth hour of conflict, my neutral gave to me six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the seventh hour of conflict, my neutral gave to me seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the eighth hour of conflict, my neutral gave to me eight explored BATNAs

Seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the ninth hour of conflict, my neutral gave to me nine fresh perspectives

Eight explored BATNAs

Seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the tenth hour of conflict, my neutral gave to me ten brainstorms

Nine fresh perspectives

Eight explored BATNAs

Seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the eleventh hour of conflict, my neutral gave to me eleven cookie breaks

Ten brainstorms

Nine fresh perspectives

Eight explored BATNAs

Seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

For the twelfth hour of conflict, my neutral gave to me twelve resolved issues

Eleven cookie breaks

Ten brainstorms

Nine fresh perspectives

Eight explored BATNAs

Seven caucuses

Six tested realities

Five aspirin

Four mirrored feelings

Three paraphrases

Two succinct summaries

And a round table with a great view

Biography


Susan Yates has been Executive Director of Resolution Systems Institute (RSI) since 1997. In this role, she is responsible for implementing the organizational mission of improving the effectiveness of court-related alternative dispute resolution methods and for overall management of a national on-line Court ADR Resource Center, technical assistance to courts that are working to establish or improve their ADR programs, and monitoring and evaluation of court ADR programs.

As Executive Director, Ms. Yates assists state and federal courts throughout Illinois with their development of sound ADR programs. She uses her expertise and years of experience to help them navigate the complexities of program design, such as how to structure referral systems, how to deal with issues including confidentiality and neutrality, and how to ensure quality.

 



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Website: blog.aboutrsi.org/

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