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The President Is A Mediator & Publicly Endorses It

by Jeff Thompson
November 2012

Enjoy Mediation Blog by Jeff Thompson

Jeff Thompson

Yes, with the title I deserve to be writing headlines for the NY Post, and no, I am not lying I'm just referring to the President of India. People on the Greater New York area dispute resolution community listserv recently had a great discussion on the media's lack of knowledge between the difference of mediation and arbitration.

From that mindset, I thought it is also important to point out when a positive mediation articles comes out too. Enjoy this snippet with the link to the full article below:

Referring to his own experiences, Mukherjee said that many of the disputes were rooted in communication gaps and were ego-centric. He said that confidentiality and sensitive handling were important to mediation.

"It is my experience that most disputes become difficult to resolve due to either miscommunication or egoism of the individuals involved", Mukherjee said, adding: "Effective communication combined with sensitivity to the concerns of individuals concerned makes resolution of most disputes possible."Having said this, Mukherjee, a mediator, said: "At the very basic level, all that is required is an informal and confidential process and third party assistance that can help negotiate and amicably resolve matters in the common interest."

"It is not about cutting the pie, but making all feel victorious in the process", Mukherjee said.

Read more: http://india.nydailynews.com/politicsarticle/7eccaac6166d4b34ab06457f220cce2d/mediation-can-resolve-disputes-mukherjee#ixzz2CaECghSC

Biography


Jeff Thompson, Ph.D., is a professor at Lipscomb University, researcher, mediator, and trainer. He is also involved in crisis and hostage negotiation as well as a law enforcement detective. His research includes law enforcement crisis and hostage negotiation in terrorist incidents. He received his doctorate from Griffith University Law School having researched the impact nonverbal communication has in conflict situations with respect to developing rapport, building trust, and displaying professionalism.

Dr. Thompson has presented and trained on the topic of conflict, mediation, (crisis and hostage) negotiation, communication and nonverbal communication internationally for a variety of audiences including police personnel, government officials, judges, attorneys, physicians, sales people, business professionals, and both graduate and undergraduate students. He has also been published in numerous professional and academic publications.

He is the co-chair of ACR's national Crisis Negotiation Section, and he is an ad-hoc reviewer for multiple academic journals. He received his MS in Negotiation and Dispute Resolution from the Werner Institute, Creighton University School of Law.

(All posts by Jeff Thompson represent his personal reflections and opinions and not that of any organization.)



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