AudioBlog: Business Marketing for Mediators
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August 2011 |

During the Webinar we will:
Highlight the important relationship between focused and clear business values and purpose and sustained business success
Identify the keys to building a strategy for your business that meets your needs and interests, including:
Discuss some of the methodologies and tools that drive alignment between what you want and what you do: “the knowing-doing gap”
ADRHub Webinar - May 2011: Marketing your Mediation Practice from The Werner Institute on Vimeo.
About Susan M. Diehl:
As a licensed CEO Advantage™ advisor, Susan serves as a business advisor who helps CEOs and executive teams create smart, healthy organizations that achieve great results. She has written and spoken extensively on the power of strategy alignment to help others achieve success.
For over 19 years, Susan worked with large, multinational industrial organizations and has been an executive leader in those organizations for over a decade. She believes in the constructive power of conflict and pursued her studies in dispute resolution to help drive positive results from conflict. She is currently the Vice President and General Counsel for a company in the Midwest where she is responsible for risk, law and organizational alignment. She mediates cases regularly.
Susan earned her J.D. degree from the Wayne State University School of Law and later graduated from the Kellogg School of Management Executive Program. She earned her M.S. in Negotiation and Dispute Resolution from Creighton University, with a specialty in organizational conflict.
Biography
Jeff Thompson is a certified international mediator. He is also a law enforcement detective in New York. His law enforcement role include a being a communication and conflict specialist, interfaith dialogue, developing and implementing community engagement programs, and designing training workshops.
Jeff is currently a PhD candidate researching nonverbal communication and mediation at Griffith University Law School. He also received his MS in Negotiation and Dispute Resolution from the Creighton University School of Law. Jeff has presented and trained on the topic of conflict, mediation, communication and nonverbal communication internationally and has been published and featured with numerous international media organizations. He currently writes also at PsychologyToday.com.
(All posts by Jeff Thompson represent his personal reflections and opinions as a mediator and not that of any organization.)
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