Positive Results From Conflict


by Jeff Thompson

From Jeff Thompson's Enjoy Mediation Blog

April 2009

Jeff Thompson



As a follow up to the Circle of Conflict post [here], I thought I would talk a bit more about conflict and how it seems to many people, when they hear the word 'conflict' they automatically think of it being defined as something negative.

Of course we know conflict can be good or bad. Factors in deciding which path it goes down are the choices we make in response or reaction to the conflict at hand.

There are numerous positive things that can result from a conflict. From the United Nations training manual: Skills Development For Conflict Transformation (page 6):


�� Conflict helps establish our identity and independence. Conflicts, especially at earlier stages of your life, help you assert your personal identity as separate from the aspirations, beliefs and behaviours of those around you.


�� Intensity of conflict demonstrates the closeness and importance of relationships. Intimate relationships require us to express opposing feelings such as love and anger. The coexistence of these emotions in a relationship create a sharpness when conflicts arise. While the intensity of emotions can threaten the relationship, if they are dealt with constructively, they also help us measure the depth and importance of the relationship.

�� Conflict can build new relationships. At times, conflict brings together people who did not have a previous relationship. During the process of conflict and its resolution, these parties may find out that they have common interests and then work to maintain an ongoing relationship.

�� Conflict can create coalitions. Similar to building relationships, sometimes adversaries come together to build coalitions to achieve common goals or fend off a common threat. During the conflict, previous antagonism is suppressed to work towards these greater goals.

�� Conflict serves as a safety-valve mechanism which helps to sustain relationships. Relationships which repress disagreement or conflict grow rigid over time, making them brittle. Exchanges of conflict, at times through the assistance of a third-party, allows people to vent pent-up hostility and reduce tension in a relationship.

�� Conflict helps parties assess each other’s power and can work to redistribute power in a system of conflict. Because there are few ways to truly measure the power of the other party, conflicts sometimes arise to allow parties to assess one another's strength. In cases where there is an imbalance of power, a party may seek ways to increase its internal power. This process can often change the nature of power within the conflict system.

�� Conflict establishes and maintains group identities. Groups in conflict tend to create clearer boundaries which help members determine who is part of the “in-group” and who is part of the “out-group”. In this way, conflict can help individuals understand how they are part of a certain group and mobilise them to take action to defend the group’s interests.

�� Conflicts enhance group cohesion through issue and belief clarification. When a group is threatened, its members pull together in solidarity. As they clarify issues and beliefs, renegades and dissenters are weeded out of the group, creating a more sharply defined ideology on which all members agree.

�� Conflict creates or modifies rules, norms, laws and institutions. It is through the raising of issues that rules, norms, laws and institutions are changed or created. Problems or frustrations left unexpressed result in the maintaining of the status quo.

to top of page

Biography




Jeff Thompson is a certified international mediator. He is also a law enforcement detective in New York.  His law enforcement role include a being a communication and conflict specialist, interfaith dialogue, developing and implementing community engagement programs, and designing training workshops.

Jeff is currently a PhD candidate researching nonverbal communication and mediation at Griffith University Law School. He also received his MS in Negotiation and Dispute Resolution from the Creighton University School of Law. Jeff has presented and trained on the topic of conflict, mediation, communication and nonverbal communication internationally and has been published and featured with numerous international media organizations. He currently writes also at PsychologyToday.com

(All posts by Jeff Thompson represent his personal reflections and opinions as a mediator and not that of any organization.)



Email Author
Website: www.EnjoyMediation.com

Additional articles by Jeff Thompson



Comments



Free subscription to comments on this article Add Brief Comment

The views expressed by authors are their own and do not necessarily reflect the views of Resourceful Internet Solutions, Inc., Mediate.com or of reviewing editors.




University of Oregon School of Law ADR Masters Program

Copyright 1996-2013 © Resourceful Internet Solutions, Inc. All rights reserved.