Cross-Border Internet Dispute Book Review
|
From Jeff Thompson's Enjoy Mediation Blog March 2009 |
Cross-border Internet Dispute Book Review
Interested in Online Dispute Resolution (ODR)? A new book is out on such a topic.
"The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts. Although ODR is a progeny of ADR, using some of the same processes such as mediation and arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.
• Synthesises recent thinking on due process in arbitration, taking into consideration the problem of dispute resolution on the internet and internet regulation to produce ideas of how traditional arbitration needs to be adapted • Tables and diagrams explain procedural fairness and make clear the book’s philosophical underpinnings • Includes recommendations for operators of websites, internet platforms, payment providers, online service providers, dispute resolution institutions and governments"
• Synthesises recent thinking on due process in arbitration, taking into consideration the problem of dispute resolution on the internet and internet regulation to produce ideas of how traditional arbitration needs to be adapted • Tables and diagrams explain procedural fairness and make clear the book’s philosophical underpinnings • Includes recommendations for operators of websites, internet platforms, payment providers, online service providers, dispute resolution institutions and governments"
Back in January 2007, the European Parliament held a conference and published a briefing on "Redress & Alternative Dispute Resolution in Cross-border E-Commerce Transactions", read it [here
Jeff Thompson is based in New York City and is a certified mediator with Safe Horizon and the International Mediation Institute (IMI). He also does private negotiation, mediation and consulting. Jeff is currently enrolled in the Masters Program in Negotiation and Dispute Resolution at Creighton University.
He is also employed as a Police Officer in New York City and designs community programs, teaches and promotes conflict resolution skills both within his department and as a tool to engage the community. Jeff’s blog, Enjoy Mediation (http://www.EnjoyMediation.com) is a featured blog at Mediate.com and IMImediation.org. Comments are always welcome- email Jeff at mediator.jeff@gmail.com
Email Author
Website: www.EnjoyMediation.com
Additional articles by Jeff Thompson
Biography
He is also employed as a Police Officer in New York City and designs community programs, teaches and promotes conflict resolution skills both within his department and as a tool to engage the community. Jeff’s blog, Enjoy Mediation (http://www.EnjoyMediation.com) is a featured blog at Mediate.com and IMImediation.org. Comments are always welcome- email Jeff at mediator.jeff@gmail.com
Comments
| Free subscription to comments on this article | Add Brief Comment |