112 Ways to Succeed in Any Negotiation or Mediation (Book Review)
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August 2009 |
Steve Mehta, already an accomplished mediator and ADR (Alternative Dispute Resolution) blogger, has decided to take on the title of author for his latest project. 112 Ways to Succeed in Any Negotiation or Mediation is the title of his debut as an author and to those who know him, it comes as no surprise that Mehta has provided us with a valuable resource.
The 200 page book gives 112 suggested practices in a brief format for mediators and negotiators. Most are less than a single page in length with only a handful exceeding one page. Mehta uses a simple formula for each of his tips: First, he explains it in relation to the ADR field. Next, he provides a combination of real life personal examples and explains the tip’s applications in everyday, non-ADR settings. Finally, he explains the benefits of the suggested practice.
It is Mehta’s relating the tip to everyday situations that allows the book to be applicable to a wide audience. An established mediator and negotiator, a mid-career ADR professional as well as people new to the field or even just considering entering the profession of a mediator or negotiator will find this book useful.
The established practitioner will see these 112 offerings as friendly reminders of what to include in their interactions while taking Mehta’s experiences and relating them to their own.
New practitioners are allowed insight into Mehta’s extensive mediation experience, exposing them to how techniques play out in real situations.
Not surprisingly, Mehta has organized the book by breaking down each tip into groups. The main groups are structured in the same fashion a successful mediator and negotiator would enter a new case: preparing, the actual negotiation and the closing. Additional chapters include various negotiation styles, the process of using a mediator and – in the book’s concluding chapter - common mistakes in negotiation and mediation”.
112 Ways is not intended to be a text book or a teaching tool for educators; rather, it serves a complimentary role alongside the many books and other educational resources currently available. Mehta’s short, concise method of delivery engages practitioners’ minds in considering each suggested technique while also considering how or if to apply it in their own practice.
Mehta states on page 88, “One of the key ingredients to a successful negotiation is creativity.” This is reflected in the core essence of 112 Ways ; it is a creative reminder of practices that a successful mediator and negotiator should consider in their next engagement during with conflict.
Biography
Jeff Thompson is a certified international mediator. He is also a law enforcement detective in New York. His law enforcement role include a being a communication and conflict specialist, interfaith dialogue, developing and implementing community engagement programs, and designing training workshops.
Jeff is currently a PhD candidate researching nonverbal communication and mediation at Griffith University Law School. He also received his MS in Negotiation and Dispute Resolution from the Creighton University School of Law. Jeff has presented and trained on the topic of conflict, mediation, communication and nonverbal communication internationally and has been published and featured with numerous international media organizations. He currently writes also at PsychologyToday.com.
(All posts by Jeff Thompson represent his personal reflections and opinions as a mediator and not that of any organization.)
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| Steve Mehta, Valencia CA | 08/03/09 | ||||||||||||||||||||
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