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Interview of Daniel Rainey

by Daniel Rainey
June 2013

From The Conflict Specialists Show with Dave Hilton.

This interview by Dave Hilton, host of the Conflict Specialists Show, with Dan Rainey, Chief of Staff of the National Mediation Board, addresses issues of labor-management mediation in the transportation sector and issues of online dispute resolution.

The goal of the Conflict Specialists Show is to help people, who may only know about this industry from watching Movies or TV Shows, learn more about what “Conflict Specialists” actually do and how we can help others. It’s also an opportunity for current practitioners to learn from a diverse group of experts as they share their unique perspectives and experiences in the field.


Daniel Rainey is the Chief of Staff for the National Mediation Board (NMB), the US government agency charged with dispute resolution in the airline and railroad industries in the United States. While at the NMB he has guided their ADR programs into a leading role in online dispute resolution, integrating technology into all of the agency’s mission areas and winning the National Archivist’s award for managing electronic records. He regularly is a speaker at international conferences concerned with online dispute resolution, and he is a contributor to a number of publications dedicated to online dispute resolution and the application of technology to the broader field of dispute resolution.  He is amember of the Association for Conflict Resolution (ACR), and past Chair of the ACR ODR Section. He is a member of the ABA Section of Dispute Resolution and the co-Chair of their ODR interest group.  He is an adjunct member of the faculty in the graduate dispute resolution programs at Creighton University and Southern Methodist University.



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Additional articles by Daniel Rainey