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Cinergy Coaching by Cinnie Noble
Consider a time when you have used an imploring statement such as ‘puullease’ in a conflict or when someone else has, when answering this week’s ConflictMastery™ Quest(ions). Feel free to substitute another word you may have used with the same sort of intonation:
What was the context for using ‘puullease’?
What did you mean by saying ‘puullease’ (or other word you used with the same intonation)?
What were you experiencing at the time?
What happened to the conversation?
How did the other person react?
When someone has used an expression like ‘puullease’ in response to something you said, what has been the impact on you?
What were you hoping to happen in the above scenario that didn’t?
What could you have said to replace ‘puullease’ to be able to achieve that?
If you were to use the word ‘please’ to start off a sentence that states what you wanted or needed from the other person what would that sentence be?
How would it sound?
What other ConflictMastery™ Quest(ions) may you add here?
Cinnie Noble is a lawyer, mediator and certified coach. She created the CINERGY model of conflict coaching in 1999 and coaches, consults and trains the CINERGY model in Canada, the U.S., Ireland, Australia and Europe. Cinnie is also the author of Conflict Management Coaching: The CINERGY Model.
The views expressed by authors are their own and do not necessarily reflect the views of Resourceful Internet Solutions, Inc., Mediate.com or of reviewing editors.