Head of U.S. Office of ADR Services describes benefits of online dispute resolution
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From Mediation Channel |

In an interview with Government Computer News, Daniel Rainey, Director of the Office of Alternative Dispute Resolution Services for the U.S. National Mediation Board, makes the case for online dispute resolution (ODR).
Rainey, an internationally recognized authority on ODR, explains how collaborative technology can be used to resolve disputes successfully while saving time and money, as well as to promote online brainstorming and negotiation, streamline the intake process, and facilitate the drafting of agreements once resolution has been reached.
Rainey also discusses the work and upcoming projects of the Interagency Alternative Dispute Resolution Working Group, created to coordinate, promote, and facilitate the effective use of ADR throughout the federal government.
“Daniel Rainey | Online system takes a quick route to resolving disputes” is available at the Government Computer News site.
Biography
Diane Levin is a dispute resolution professional in the
While real-world, in-person interactions are important to her work, the internet plays an integral role. Someone who actually builds web sites for fun, Diane serves as technology consultant to mediators and other service providers. She was one of the first people in the world to blog about ADR, and for three years has published the award-winning MediationChannel.com. She also tracks and catalogues ADR blogs world-wide at ADRblogs.com, where she has created a community for bloggers writing about constructive ways to resolve disputes.
The views expressed by authors are their own and do not necessarily reflect the views of Resourceful Internet Solutions, Inc., Mediate.com or of reviewing editors.






