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The ABCs of Conflict Resolution

by Tammy Lenski

From the Mediator Tech blog of Tammy Lenski.

Tammy Lenski

Some time ago, I interviewed Settle It Now’s Vickie Pynchon as part of my Success Leaves Clues series. I’m a regular reader of Vickie’s blog because I love her smarts and edgy humor.

The blogosphere first connected me with Vickie and she’s now part of what Diane Levin aptly named the ADR Blog Posse…the people I turn to when I could use a little reasoned reaction from fellow bloggers. They include Vickie, Diane, Geoff Sharp, Gini Nelson and Stephanie West Allen.

When Vickie told me about the book she’s working on a while back, I was instantly in love with her idea. I love it because it’s so, well, Vickie. Smart, snarky in a good way, and just waiting to be done. Vickie is the perfect person to write this book and the world’s going to love it.

If you haven’t seen the first few segments of Vickie’s ABC’s of conflict resolution book, you simply must go look at them right now:

Vickie also posted an open letter to her editor, with whom she’s been in discussion – er, ahem, negotiation – over the book’s title. Vickie, for what it’s worth, I’m drawn to the “genteel” title of A is for Donkey because it stops me, makes me think for a second, and then makes me chuckle. The point’s still made, too. But I agree, not as edgy as it might be!

Be sure to line up for Vickie’s book when it comes out,


Dr. Tammy Lenski helps people resolve conflict in ongoing business and personal relationships and bring their "A" game to difficult conversations. Since founding her NH-based conflict resolution firm Myriaccord LLC in 1997, Tammy has worked with individuals and organizations worldwide as a master mediator, executive coach, speaker, and educator. Author of the award-winning book, Making Mediation Your Day Job, she recently received the Association for Conflict Resolution’s prestigious Mary Parker Follett award for innovative and pioneering work in her field. Her second book, The Conflict Pivot, was released in 2014.


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