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The Luxury of Time to Resolve Conflict

by Jan Frankel Schau

From Jan Schau's blog.

Jan Frankel Schau


This past week I conducted a rare (for me) mediation in an outside office. For the past seven years, I have conducted my hearings in my own offices, or those of ADR Services. In each location, I have access to an office where I can obtain e-mail, voice mail, real mail or more during breaks and before and after the sessions. This one lasted eleven hours, during which I had no access to computer, voice mail or telephone messages. Although all of the participants were drained by the end, it occurred to me what a modern luxury is the gift of a full day "un-wired". Wouldn't we all appreciate having the undivided attention of a professional to spend the day listening to our problems and helping us achieve a satisfactory solution? Wouldn't we love if our spouse or children or parents, our partners or associates would similarly indulge us a full, uninterrupted day to think about how to make us feel better about past issues or relationships? I dare say that even a full day alone--without interruption from PDA's and phones, would go a long way towards helping any of us solve our problems. And so it occurred to me that one of the best features mediation has to offer is the eyes and ears of a professional who dedicates the day to helping the participants to solve their conflict. A full day's commitment to being unwired, unhurried, giving undivided attention to the participants is a wonderful luxury!

Biography


Attorney Jan Frankel Schau is a highly skilled neutral, engaged in full-time dispute resolution. Following a successful career spanning two decades in litigation, she has mediated over 700 cases for satisfied clients. Ms. Schau understands the nuances of trial and settlement practice as well as client relations and balancing the needs of their representatives with the risk and expenses of trial. Those who have used Ms. Schau’s services recognize excellence in her persistence, optimism, creativity and integrity.

Ms. Schau was the President of the Southern California Mediation Association in 2007 and is recognized as among the most outstanding mediators in Southern California in the mediation of civil disputes by her peers and clients. She also serves as a Trustee of the Board of Directors of the San Fernando Valley Bar Association, and has presided as Chair of it’s Alternative Dispute Resolution Section and Litigation Section. She holds a Certificate of Advanced Skills in Negotiation from the Straus Institute for Dispute Resolution of Pepperdine University as well as from the Western Law Center for Disability Rights at Loyola Law School.



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Website: www.schaumediation.com

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