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Wondering How to Set-up a Mediation Practice?

by Katherine Graham
July 2012

  • CMP Resolution Blog by Lesley Allport and Katherine Graham.

    Katherine Graham

    In-house mediation services are growing in number and the successful ones build on firm foundations. CMP Resolutions has developed a comprehensive Guide (Linked at the bottom of the page) to help you think through the essential questions to ensure your mediation service is set up for success. We know that Organisations that have addressed these questions in advance become those where mediation is widely used, has the highest agreement rate and a continuing impact on employee engagement and fewer grievances and discipliniaries.

    CMP Resolutions has set up over 400 workplace mediation services, and tailoring them to organisations’ unique needs, goals, practical and cultural context so you do not have to reinvent the wheel.

    We hope you find the information applicable to your organisation, but we are sure that you will find it useful!

    If you have any further questions about setting up an internal mediation service, or any Dispute Resolution questions in general then please don’t hesitate to get in touch by phone or email – 01763852225 and ben.prior@cmpresolutions.co.uk

    CMP Resolutions – Setting up mediation provision a starting guide

    Biography


    Katherine Graham has worked in the field of dispute resolution for over 15 years’ as a mediator and trainer. She has mediated on the BBC Learning Zone and has given keynote speeches on conflict management and mediation for The MOD’s Equal Opportunities Conference, Women in Business Annual conference and “Getting Beyond Conflict”, a national conference on workplace dispute resolution. Katherine joined CMP Resolutions (formerly Conflict Management Plus) in 1992. She was made a director of the company in 1998 and became Managing Director in May 2009. Prior to this she managed teams in publishing and communications departments for major national charities including The Work Foundation, the RNID and the King’s Fund. She was the inaugural Chair of the Institute of Conflict Management.

    Publications

    Author of The Directory of Mediation Services for Social Landlords (National Housing Federation)

    Editor, “Equilibrium” – a quarterly journal of dispute resolution

    Co-author Mediation for Managers (NB Books 2002)



    Email Author
    Website: www.cmpresolutions.co.uk

    Additional articles by Katherine Graham

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