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Larry Fong

Interview with Larry Fong

(5/02/16)Larry Fong This is the complete interview by Robert Benjamin with Larry Fong, a leading Canadian Family Mediator, filmed as part of Mediate.com's "'Views from the Eye of the Storm' Video Series.
Vicenç Fisas

Cuando Los Guerreros Visualizan La Paz

(4/29/16)Vicenç Fisas Una de las inevitables tareas que tiene que hacer cualquier persona que sea analista en conflictos armados, especialmente si está interesada o implicada en negociaciones de paz, es ver las razones que influyeron en la creación del grupo y su opción por el uso de las armas, su evolución al largo de los años, y el discurso que mantienen en la actualidad para justificar la lucha armada o para adentrarse a un nuevo territorio de construcción de paz.
John Sturrock

The Middle East’s Mediator?

(4/29/16)John Sturrock The Amman Message delivered by the Chief Justice of Jordan in 2004 is an extraordinary statement of tolerance and peace and deserves full reading by all who would comment on Muslim affairs. The Chief Justice emphasises peace, security, neighbourliness, coexistence and respect for others.
Michael P. Carbone

"But You Were Supposed to be Neutral!"

(4/29/16)Michael P. Carbone Mediators, like other dispute resolution professionals such as arbitrators and referees, are commonly referred to as "neutrals."
F. Peter Phillips

Party Autonomy: “Something They Teach at Pepperdine”?

(4/29/16)F. Peter Phillips A group of sharp and experienced thinkers on the mediation process offered a panel at the recent ABA Dispute Resolution Section meeting in New York before a packed crowd of just-as-sharp practitioners on the topic “Reevaluating the Role of Autonomy in ADR.”
Katherine Graham

How to Influence, and Direct, Parties in a Mediation

(4/29/16)Katherine Graham Workplace mediators are able to influence the way the parties approach the content, interaction and process of their conflict. And they do this by selecting an intervention from a “continuum of power and influence” which moves from indirect through direct to coercive.
Lorraine Segal

Zen of the Gym—What I’ve learned about workplace conflict resolution at the gym

(4/29/16)Lorraine Segal I used to get into small verbal arguments with other members using the machines, partly out of my own impatience, and partly because they were violating the rules of courteous use.
Tammy Lenski

6 Ingredients of an Effective Apology

(4/29/16)Tammy Lenski New research has identified six elements to an apology, and the more of those elements you include, the more effective your apology. Two are particularly crucial to having your apology accepted.
Jen Reynolds

Green on Race and ADR

(4/29/16)Jen Reynolds Michael Z. Green (Texas A&M) recently spoke on “Civility and Mediation as Workplace Responses to Conscious Disregard of Racially-Biased Behaviors.” Like this title, Michael’s talk was provocative, stuffed with information, and at once idealistic and critical.
Marilyn McKnight

Interview with Marilyn McKnight

(4/26/16)Marilyn McKnight This is the complete interview by Robert Benjamin with Marilyn McKnight, former President of the Academy of Family Mediators and Association for Conflict Resolution, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Series.
Michael P. Carbone

Mediation Strategies: A Lawyer’s Guide To Successful Negotiation

(4/26/16)Michael P. Carbone Every successful negotiation requires that you have a sound strategy. In this article I will explain the steps that I believe you should follow when developing a mediation strategy.
Lee Jay Berman

13 Tools for Resolving Conflict in the Workplace, with Customers and in Life

(4/26/16)Lee Jay Berman Conflict happens. It is inevitable. It is going to happen whenever you have people with different expectations. Here are some tools for avoiding and resolving disputes in the early stages, before they become full-blown conflicts.
Alberto Elisavetsky

Distance Mediation as a Bridge for Social Inclusion

(4/22/16)Alberto Elisavetsky Our world has over 7.500.000.000 habitants, of which an 85% have access to cellphones. This data confirms that a wide spectrum of the humanity can benefit with the use of ODR, most of all the excluded and the needed. En Espanol.
Alberto Elisavetsky

La Mediación a Distancia como Puente de Inclusión Social

(4/22/16)Alberto Elisavetsky Nuestro mundo tiene en este momento más de 7.500.000.000 millones de habitantes, de los cuales el 35% tienen acceso a Internet y el 85% acceso a telefonía celular. Estos datos nos confirman que un amplio espectro de la humanidad puede beneficiarse con la utilización de las RDL/ODR, sobre todo los más excluidos y necesitados.
Sabine Walsh

On Yer Bike – To the Mediation Table!

(4/18/16)Sabine Walsh The current dispute in Ireland involves multiple parties who all have strongly held positions, based on their values, interests and needs. Does this sound familiar?
Joe Markowitz

Avoiding Litigation

(4/18/16)Joe Markowitz Mediation or arbitration of employment disputes is also encouraged to avoid the costs of ordinary litigation, especially the cost of discovery disputes.
Eric Slepak

Child Protection Perspectives: Initiating the Conversation

(4/18/16)Eric Slepak RSI wanted to shine some attention on the work we are doing related to the development of the new Child Protection Mediation Program.
Margaret Shaw

Interview with Margaret Shaw

(4/18/16)Margaret Shaw This is the complete interview by Robert Benjamin with New York based JAMS mediator Margaret Shaw filmed as part of Mediate.com's ' Views from the Eye of the Storm' Video Series.
Michael Jacobs

Why Mediation Matters

(4/15/16)Michael Jacobs What's the purpose of mediation? What are doing when we sit in a room with our clients? It is not that these questions aren't important to practitioners; it's just that we tend to focus on what the clients bring and go from there.
Vicki Shemin

4 Benefits Of Being A Child Of Divorce

(4/15/16)Vicki Shemin As a child of divorce, a divorced mother of two, and a long-practicing divorce lawyer/therapist, divorce is not exactly something I would advocate for improving a child’s mental health.
Bernard Mayer

Staying with Conflict - Election Edition: A Conflict Practitioner’s Lens on the US Election

(4/15/16)Bernard Mayer In this seemingly endless election season, just about everyone who believes they have any angle at all on making sense of what is going on has weighed in with their analysis. So why not conflict professionals?
Michael Toebe

How Mediation Could Help Dispute Between MLB and Rose

(4/14/16)Michael Toebe Pete Rose failed to have his ban from the sport rescinded recently. He's now been banned from any participation in the sport and inclusion into the Hall of Fame for 26 years and counting. The two sides cannot work through the conflict and it seems counterproductive to both sides' interests.
Randy Marcoz

Using Communication Tools in Mediation

(4/14/16)Randy Marcoz At the outset of a mediation, the disputants have all the background, the history, and the inside knowledge about the dispute. Mediators must play “catch-up.” This discovery requires good communication skills.
James Coben

Interview with Jim Coben

(4/14/16)James Coben This is the complete interview by Robert Benjamin with Jim Coben, long-time former director of the Hamline University Conflict Resolution Program, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
Mediate.com ZZZZZ

How to Get the Most Out of Mediate.com for Free

(4/13/16)Mediate.com Mediate.com offers a remarkable set of resources and opportunities. Here is how you can get the most out of Mediate.com without paying a dime.
Susan Carpenter

Interview with Susan Carpenter

(4/08/16)Susan Carpenter This is the complete interview by Robert Benjamin with Susan Carpenter, a national leader and author in the field of public policy mediation, filmed for the Mediate.com 'Views from the Eye of the Storm' Video Series.
Michelle Brenner

Economy and Caring – revealing the shortfall

(4/08/16)Michelle Brenner Caring has much more applicability than compassion. Compassion is only called into being when there is suffering, when things are not going well.
Steven Goldman

Pillars of Life for Successful Interactions

(4/08/16)Steven Goldman This article deals with some important pillars of life and people’s values and interactions in our personal and professional lives.
Justin Kelsey

What Questions Should You Ask Before Hiring an Attorney: a Mediator's Perspective

(4/08/16)Justin Kelsey In order to reduce the anxiety of conflict and ensure that you hire someone who is a good fit for your case, it is important to consider what questions you want to ask and to enter that meeting prepared.

Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt - Book Review

(4/08/16)Lynne Kinnucan, Patricia Porter Stop Avoiding Conflict: Learn to Address Disputes Before They Erupt, Pattie Porter's new Minibuk, expands the conflict territory by focusing on the sabotaging effect of conflict avoidance.
Gary Direnfeld

Beyond Court there is a World of Better Options to Resolve Parental Conflict. Here’s Four:

(4/08/16)Gary Direnfeld When locked in bitter conflict, sometimes people resort to court. This can result in poor outcomes as the court is more limited in terms of solutions that can be ordered.
Tammy Lenski

Work with People, Not on Them

(4/08/16)Tammy Lenski How do you reduce resistance? What are the best ways to handle difficult people?
Chris Poole

Diversity Matters

(4/08/16)Chris Poole A casual look around the room at any major mediation conference will quickly confirm that women and minorities are still significantly under represented.
Michael Leathes

Data will defeat “the deadening drag of status quoism” The Global Pound Conference Series has kicked off

(4/04/16)Michael Leathes The goal of the GPC Series 2016-17 is to provide the core global data needed to address the causes and remedies of user dissatisfaction with dispute resolution.

Family Law Progress Inspires Divorce Mediation in Arizona

(4/04/16)Karen Aurit, Michael Aurit Three years have passed since the words “child custody” have been spoken in an Arizona courtroom. They have not been missed.
Bernard Mayer

Interview with Bernie Mayer

(4/04/16)Bernard Mayer This is the complete interview by Robert Benjamin with Bernie Mayer, co-founder of CDR Associates in Boulder and an instructor at Creighton's Werner Institute, filmed for the Mediate.com's 'Views from the Eye of the Storm' Video Series.
Deborah Masucci

What Happens in Singapore, Does Not Stay in Singapore

(4/01/16)Deborah Masucci The first Global Pound Conference event was held in Singapore on March 17-18. Over 400 people participated in the event. Attendees came from all over the world including the U.S., Australia, New Zealand, Japan, China, Pakistan, Great Britain, Fiji, and more.
Joe Markowitz

Mediation's Potential

(4/01/16)Joe Markowitz A couple of recent experiences as a consumer of mediation services have made me wonder whether the practice is living up to its full potential.
Hannah Kaufman

“Dynamic Triage” in RSI’s Foreclosure Mediation Program in Rockford, Illinois

(4/01/16)Hannah Kaufman It is the sense of procedural justice where mediation’s value lies for homeowners who ultimately end up moving out of their homes.
Jai Jayaraman

Difficult Conversations

(4/01/16)Jai Jayaraman Everyone understands the need for wider representation, diversity and inclusion on a Board of directors.
Stephanie Klein

Mediating, Judging With Pro Se Parties: A Balancing Act

(3/31/16)Stephanie Klein Mediators, like judges, encounter ethical issues when dealing with a pro se party facing a represented party. If they try to compensate for parties without counsel, they run the risk of compromising their impartiality.
Constantin-Adi Gavrila

The Ethical Filter in Mediation

(3/31/16)Constantin-Adi Gavrila Neutrality is one of the keystone concepts in the mediation process. When the mediator or the parties consider that the mediator’s neutrality is affected, a conflict of interest appears.
Patricia Porter

Laughing Through Conflict – Benefits of Infusing Humor into Your Relationship

(3/31/16)Patricia Porter Humor and laughter can be a valuable tool for defusing the tension brought on by conflict.
Phyllis Pollack

Principles and Optimism /Realism and Compromise

(3/31/16)Phyllis Pollack As a mediator, I have often had a party tell me that she will not settle on the terms proffered because, “It is all about principle!”
Ian MacDuff

More on the Global Pound Conference

(3/31/16)Ian MacDuff In this blog, I’ll offer three observations about technology and one about a very non-technological aspect of mediation from the Global Pound Conference.
F. Peter Phillips

Failure to Mediate Held as Ground for Summary Judgment

(3/29/16)F. Peter Phillips A recent decision of the Supreme Court of Nevada addresses the question whether a party’s ignoring a provision in a commercial contract requiring mediation prior to commencing litigation may be grounds for dismissal of the action.
Richard Peachey

Counting the Cost of Conflict - Video

(3/29/16)Richard Peachey This video produced by CMP Resolutions quickly describes a sample grievance process.
Michael A. Zeytoonian

Getting your day in court – what does it really mean? And how can we get it for you?

(3/29/16)Michael A. Zeytoonian “I want my day in court.” “I was wronged and something’s got to be done about it. We need to fix this.”
Beth Graham

9th Circuit Botches Another Arbitration Case

(3/29/16)Beth Graham One has to wonder whether the 9th Circuit is paying attention to the principles embodied in the Federal Arbitration Act (FAA) as interpreted by the Supreme Court.
Bruce Friedman

Early Mediation of Insurance Coverage Disputes

(3/29/16)Bruce Friedman Mediation of insurance coverage disputes prior to the filing of a lawsuit is becoming more common.
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