Since 1995, Alternative Resolutions has been a leader in providing mediation services and training to businesses, government agencies, health care, law enforcement, manufacturers, non-profit organizations, schools, churches, and families—we practice what we teach. Through high energy, interactive, experiential learning, we have taught thousands of adults and students to become proficient, effective mediators.

Course Overview

This intensive training presents an interest-based mediation model for anyone who is called upon to help resolve conflicts for others, including those who want to mediate professionally.  Using effective communication and collaborative problem-solving skills, mediators help parties get to the root of the problem by engaging them in respectful dialogue. An impartial mediator guides parties in an interest-based conflict resolution process that empowers people to make decisions and work out their own solutions.

Who should attend?

"Basic Mediator Training" is for managers, school administrators and teachers, human resource professionals, attorneys, social workers and others who want to practice successfully as professional mediators – within your workplace organization or externally with clients in a private practice.

Course Content

• Insight into the impact of communication and conflict management styles
• Extensive communication and collaborative problem-solving skills
• Strategies to effectively deal with intense emotion in disputants
• Mediation processes and techniques
• Understand the role of the mediator
• Opportunities to gain essential practical experience through role-plays of actual cases
• Personalized coaching, debriefing and discussion.
• Identify and effectively address impasse and power imbalances
• Understand professional and ethical issues facing the mediator

Two hours of post training consultation with the mediation experts at Alternative Resolutions is included in your training fees (must be used within one year of the training date).

Application has been submitted for 45 CLEs.

Approved for 3 graduate credits

Meets the WAM Model for Basic Mediator Training

Course/Training Dates

October 20 – 24, 2008     (click here to register)

Schedule:  8:00 a.m. — 5:00 p.m. daily

Location:  Alternative Resolutions, Inc.  A map and information about accommodations will be sent with your registration confirmation.

Registration Fee $895 or $1495 with 3 graduate credits

$120/person discount for 3+ registrations from same organization

Registration form and fee must be received by August 5th and October 6th respectively.

Presenters

  Cheryl Stinski

  Karen Dorn