Get it Right the First Time!
Course Overview
Alternative Resolutions, Inc. will teach you how to LISTEN so you “Get it Right the First Time!” Become a better listener and avoid costly misunderstandings and mistakes. Understand the impact of body language on communication. Develop the skills that will help you hear what is really being said.
Good Listeners:
- Make strong leaders
- Provide great customer service
- Make fewer mistakes
- Are effective team members
- Resolve conflict
- Solve problems
Participants will have an opportunity to practice and get feedback from professional listeners.
Who should attend?
"Get it Right the First Time" is for anyone who wants to improve their ability to listen including managers, school administrators and teachers, human resource professionals, attorneys, and social workers.
Course Content
Become a good listener by learning:
- How to make sure that what you heard is what was said
- The three most important active listening skills
- How body language affects the ability to listen
· Application submitted for 3 CLEs.
Course/Training Dates
July 14, 2010 REGISTER
Schedule: 8:30 a.m. — 11:30 a.m.
Continental Breakfast Included starting at 8:15 a.m.
Location: Alternative Resolutions, Inc. A map and information about accommodations will be sent with your registration confirmation.
Registration Fee $99
Discount - $89 per person with 3+ registrations from the same organization
Registration form and fee must be received by July 1, 2010.
Presenters
Cancellation Policy: Registrants canceling 10 business days before the training will receive a full refund minus $50.00. Registrants canceling less than ten business days prior to the program or not attending are responsible for the entire fee.
