This workshop will be a hands-on, practical exercise that allows practitioners a chance to integrate conflict resolution skills and the current discourse related to the 4 generations working together in the workplaces of the United States. As we know participants in this workshop will have different levels of exposure to these current “intergenerational” conversations, we provide below some optional resources that you may choose to preview in preparation for the workshop. No one will be at a disadvantage if s/he lacks the time to do so and/or finds different resources for use.

http://www.crmlearning.com/blog/?cat=6

http://www.usatoday.com/money/workplace/2005-11-06-gen-y_x.htm

http://www.medhunters.com/articles/generationsAndConflict.html

http://www.mediate.com/pfriendly.cfm?id=3947

http://www.training-modules.com/contributions/managing_conflict.asp

http://bulletin.aarp.org/opinions/othervoices/articles/the_evolving_american_dream_.html

(or do google serach on John Zogby and "generations" or "american dream")

http://online.wsj.com/wsjgate?subURI=%2Farticle%2FSB122455219391652725-email.html&nonsubURI=%2Farticle_email%2FSB122455219391652725-lMyQjAxMDI5MjA0NzUwNTcyWj.html

http://online.wsj.com/article/SB122385967800027549.html

http://www.media-partners.com/generational_differences/mixing_four_generations_in_the_workplace.htm

(16-minute video, free for 7 days, but requires registration)

http://www.crmlearning.com/generations-meet-for-respect-in-the-workplace

(44-minute video, free for 2 days, but requires registration)

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