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| Workplace Section Teleseminars CDs |
You can now purchase Workplace Section Teleseminars on CD.
Cost (per CD):
· Section members: $12.00 (including shipping and handling)
· Non-Section members: $15.00 (including shipping and handling)
To order a product:
· Pay by fax or mail: Click to download a Product Order Form in PDF format and mail or fax it in to the ACR office with your Check or Credit Card Payment.
· Faxed orders should be faxed to the attention of Anne-Marie Burton at (202) 464 - 9700
· Mailed orders should be mailed with your check to
Anne-Marie L. Burton
Sections Manager
Association for Conflict Resolution
(a merged organization of AFM, CREnet and SPIDR)
1015 18th Street, NW, Suite 1150
Washington, D.C. 20036
| Section CDs |
Violence in the Workplace: A New Way to Recognize Potential Explosions and Effectively Intervene
Featuring: Dr. Marcus McElhaney
Duration: 60 minutes
Dr. Marcus McElhaney discussed a risk management approach -- as opposed to an oversimplified presentation of “profiles” -- that focuses on how these situations evolve, and what can be done to recognize, prevent and effectively intervene. Dr. McElhaney is Director of Critical Response Associates and the Centers for Dispute Resolution, LLC, where he consults with organizations (typically corporations and law enforcement agencies) regarding the assessment, management and resolution of high-risk incidents. He has helped schools and corporations develop workplace violence policies and crisis response programs, and currently presents workshops and training programs in the areas of workplace violence prevention, conflict resolution and crisis management.
Extreme Facilitation
Featuring: Suzanne Ghais
Duraction: 60 minutes
Suzanne Ghais discussed the topic of “Extreme Facilitation,” including the concept of the facilitator as architect of a custom process and the five capacities of groups. She also highlighted some of the differences between facilitation and mediation and touch on some of the internal qualities of the extreme facilitator.
Suzanne Ghais, M.S., is a senior facilitator, mediator and trainer at CDR Associates, Boulder, CO, where she works primarily in the organizational and environmental arenas. She is the author of Extreme Facilitation: Guiding Groups through Controversy and Complexity (Jossey-Bass/Wiley, 2005).
Integration of Online Dispute Resolution Technology into Workplace Mediation
Featuring: Daniel Rainey
Duration: 60 minutes
Daniel Rainey discusses a variety of electronic dispute resolution tools and how they can be effectively integrated into the mediation process. He also discusses the issues of face-to-face interaction vs. online, culture, and confidentiality. This also includes a brief overview of the efforts of the National Mediation Board to integrate new technology into it’s own mediation program.
Daniel Rainey is the Director of Alternative Dispute Resolution Services at the National Mediation Board in Washington, DC and is responsible for the development and integration of technology across the Board’s function areas.
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