Is the training performance based?
Are the objectives of this Workplace Training clearly stated?
Is the training based on Adult Learning Theory?
Are the role-plays workplace-specific and relevant to your situation?
What is the training style?
What materials are used for the training? What is the quality of the training materials? Updated and current? Available in advance? Available electronically? Available for purchase?
How does the training accommodate different participant learning styles?

Vendor

Is there a point of contact available to answer questions about your training needs?
How long has the vendor been offering this Workplace Training?
How many participants have attended this Workplace Training?
Is there a reference or client list?
Can you call participants of past trainings to discuss the training?
How often is this Workplace Training offered?
How long is the training?
What is the cost of the training? Per session? Per person?
What is included? (materials, drinks, refreshments, meals, audiotapes, videotapes, follow-up)
Where is the training held?
Are the facilities accessible? Are the facilities suitable for training?
What other courses does the vendor offer?
Is there a vendor website?
Will the vendor customize this Workplace Training?

Participants

Trainers

How many trainers conduct this Workplace Training?
Does each trainer practice in the area being trained?
What is the level of practice (cases per month or per year) and is the practice current for the trainers? How long have the trainers been in practice in this Workplace area?
What is the experience of the trainers? - Academic experience? Workplace experience? Professional training experience?
How long has each trainer been presenting this Workplace Training?
What other related trainings do the trainers present?
If there are role-plays, are there role-play coaches/observers/evaluators?
What is the ratio of participants to role-play coaches?
Do the role-play coaches practice in the area of this Workplace Training?
What is the level of practice (cases per month or per year) and is the practice current for the role-play coaches?
Are the trainers flexible to respond to participant needs?

Evaluation, Results and Follow-Up

What opportunities for feedback about the training are there?
How is effective training defined? Are there studies evaluating the effectiveness of this training?
Does the training provide evaluation of the new skills? Is there honest feedback on participant skill level?
Is there a certificate or CEUs or CLEs for this Workplace Training?
What is the meaning of the training certificate? Does the training certificate meet your needs?
What communication, if any, does the vendor have with participants after training?
Is mentoring, coaching or advanced training available after this training?
Is there a system to continually improve skills?
Are there resources available through this training (books, audiotapes, videotapes, websites, organizations)?

Does the training provide accommodation for disability and/or other special needs?
Is the vendor experienced or sensitive in dealing with disability accommodations and different learning styles?
Are the trainers experienced or sensitive to disability accommodation and different learning styles?