ACR Workplace Section

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5151 Wisconsin Ave NW Ste #500
Washington, DC 20016
Phone: 202-464-9700


 

THE ASSOCIATION FOR CONFLICT RESOLUTION'S WORKPLACE SECTION

September 2007 TRAINING ANNOUNCEMENT:


The Workplace Section is pleased to offer these educational opportunities on an informational basis to you as one of many member benefits. Announcements must comply with WPS submission guidelines; however, WPS does not endorse or promote any of the listings.

Program Summaries

1. “Conflict coaching”, by CINERGY® Coaching, Ottawa, Canada, September 24-27, 2007 and November 6-9, 2007 in Toronto, Ontario.

2. “Mediation Skills for the Workplace”, by Alternative Resolutions, Inc. with trainers Karen Dorn and Cheryl Stinski, Menasha, WI, September 25 – 26, 2007.

3. Workplace Conflict Management Conference, presented by NYS Dispute Resolution Association, Inc. (NYSDRA), New York City, NY September 27 – 28, 2007.

4. Conflict Dynamics Profile (CDP) presented by Relationships that Matter (RTM), San Diego, CA, September 28, 2007 with CDP Certified Trainer and Coach Debra Dupree

5. Emotional Fitness for Mediators, Using Appreciative Inquiry by The PULSE Institute, Inc., (People Using Language Skills Effectively) San Diego, October 1-2, 2007.

6. “Basic Mediator Training”, by Alternative Resolutions, Inc. with trainers Karen Dorn and Cheryl Stinski, Menasha, WI, October 1 – 5, 2007.

7. Divorce Mediation presented by Coast to Coast Mediation Services, San Diego (Encinitas), CA, October 18-22, 2007

8. MWI Negotiation Skills Workshop presented by Mediation Works Incorporated (MWI), Boston, MA, October 18-19, 2007

9. MWI Executive Mediation Training Program presented by Mediation Works Incorporated (MWI), Boston, MA, October 22-26, 2007


Program Descriptions

1. “Conflict coaching”, by CYN ERGY coaching, Ottawa, Canada, September 24-27, 2007

Conflict coaching is a specialized niche in the field of coaching and conflict management. It is a one-on-one technique, in which a trained coach assists people to effectively prevent or manage specific disputes and to enhance their conflict management skills.

Conflict coaching has wide application, in the organizational context and for coaching individuals to participate in mediation, negotiation and relational conflict.

Content of the Basic Conflict Coaching Workshop:

Among other things, this four day workshop includes the following topics:
o how conflict coaching is different from other types of coaching
o theory, principles and methods specific to the CINERGY™ model of conflict coaching
o stages of conflict coaching
o logistics of coaching individuals about conflict
o skills of conflict coaches
o applications of conflict coaching
o ethical guidelines and standards of practice

Dates: September 24 – 27, 2007
Tuition: Phone: 416-686-4247, Toll free: 1-866-335-6466, Email: cinnie@cinergycoaching.com
Location: , Ottawa, Canada
For more information contact: Phone: 416-686-4247, Toll free: 1-866-335-6466, Email: cinnie@cinergycoaching.com

2. “Mediation Skills for the Workplace”, by Alternative Resolutions, Inc. with trainers Karen Dorn and Cheryl Stinski, Menasha, WI, September 25 – 26, 2007.

When managers and supervisors are confronted with situations in which individuals or systems are in conflict, mediation skills can be utilized to help the parties work together to reach mutually satisfactory solutions. This training introduces participants to the basic techniques of mediation and teaches the skills to more effectively resolve conflicts:

• Understand the nature and role of conflict
• Learn about conflict styles in order to choose an appropriate conflict strategy
• Explore the principles of conflict resolutions
• Develop collaborative problem-solving skills
• Learn the stages of the mediation process
• Understand the role of the mediator
• Explore applications for mediation skills in your organization

Training Investment: $ 295
Dates: September 25 – 26, 2007
Time: 8:30 a.m. - 4:30 p.m. daily
Location: Menasha, WI
For more information contact: Alternative Resolutions, Inc., (920) 993-1490 or email altres@alternativeresolutions.biz

3. Workplace Conflict Management Conference, presented by NYS Dispute Resolution Association, Inc. (NYSDRA), New York City, NY September 27 – 28, 2007.

The New York State Dispute Resolution Association (NYSDRA) is pleased to offer a 2-day training conference for human resource, employee relations and dispute resolution professionals who are responsible for managing conflict in the workplace. This event will provide attendees with the tools and resources needed to understand the dynamics of workplace conflict and begin developing dispute resolution programs. The conference will also train dispute resolution service providers on how to position themselves as a consultant and begin designing services to meet businesses’ needs. Service providers will also have the opportunity to network with local businesses and organizations who could potentially be clients.

WHAT WILL ATTENDEES GAIN?

• Management Strategies: Understanding and recognizing interpersonal and group conflict
• Analysis Tools: Organizational involvement in workplace conflict and its impact
• Best Practices: Range of workplace dispute resolution options
• Business Solutions: Position your dispute resolution services for the workplace
• Cutting Edge Techniques: Developing internal dispute resolution programs and peer review processes
• Leadership In Action: Keynote presentation by Kodak about their Resolution Support Services program
• New Connections: Complimentary Networking Wine Reception

Tuition: 1-day registration (Member rate) - $225
1-day registration (Non-member rate) - $245
2-day registration - (Member rate) - $440
2-day registration (Non-member) - $475
2-day registration (Non-member) - $475 for 2-day registration + 1 yr.
Time: 8:30am-4:30 pm
Location: New York, NY -American Conference Centers
780 Third Avenue
New York, NY
Program Certifications/CEUs: This conference has received approval for 11.5 hours in recertification credits from HRCI for PRH, SPHR, GPHR. This applies to HR professionals attending both days. Does not apply to day 1 track B attendees.
For more information contact: Emily Menn emily@nysdra.org
518) 687-2240, ext 209 Web: http://www.nysdra.org

4. Conflict Dynamics Profile (CDP) presented by Relationships that Matter (RTM), San Diego, CA, September 28, 2007 with CDP Certified Trainer and Coach Debra Dupree, LMFT #23250

The Conflict Dynamics Profile® is an assessment instrument dealing with conflict behaviors, providing powerful ways to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. The CDP Feedback Report is user-friendly, however, the feedback can be very powerful for some individuals. Since the role of the facilitator is important to the value of the feedback, the Leadership Development Institute requires that the instrument be administered only by certified professionals.

By attending the program, participants:
• Gain an understanding of the Conflict Dynamics Profile® history, research, and key principles
• Learn how to read and analyze data in the feedback report
• Develop an ability to facilitate a feedback session using the Conflict Dynamics Profile
• Learn practical applications of the Conflict Dynamics Profile and how to assist others with
developmental planning
• Learn RTM’s model for using the CDP with EEO Coaching on problem behaviors that could give rise to harassment and hostile workplace complaints
• Become eligible to purchase the Conflict Dynamics Profile for use in their coaching/mediation practices

Tuition: $495*, includes all materials and completion of CDP 360 degree assessment tool
Dates: September 28, 2007
Location: San Diego, CA
Time: 9:00am-4:30pm
Program Certifications/CEUs: Eligible for 6.5 hours of continuing education ACR Workplace Section Member Discount: 10% ACR Workplace Section Member

For more information contact: Debra Dupree, Certified CDP User / Trainer – Eckerd College Call 1-800-743-1973 or email debradupree@relationshipsthatmatter.com.

*enroll in both the CDP and Emotional Fitness (#4 above) at the same time and save $50 off each program

5. Emotional Fitness for Mediators, Using Appreciative Inquiry by The PULSE Institute, Inc., (People Using Language Skills Effectively) San Diego, October 1-2, 2007.

This two-day course is aimed at improving the skills of mediators using the PULSE frame for effective conversations and the PULSE POWER Tool to increase ability to unearth underlying interests (as presented at the ACR 2006 Conference).

The two-day experience reflects a learning model built upon proven principles of adult skill acquisition and tested over years of application, provides demonstration by experienced mediators, and affords opportunity for inquisitive dialogue with fellow participants. The principles of PULSE are applicable to mediations of all types as well as facilitated conversations with employees, supervisors, and other organizational leaders.

Tuition: $600, inclusive of all materials and daily continental breakfast
Time: 8:30am-5pm, Monday – Tuesday
Location: San Diego, CA
Program Certifications/CEUs: Society for Human Resource Management (SHRM) Employee Assistance Professionals Association (EAPA) California Board of Behavioral Sciences (BBS for LCSW & MFT) Accreditation for graduate level coursework available through Baker University (www.smartermind.com)
ACR Workplace Section Member Discount: 10% ACR Workplace Section Member
For more information contact: 1-800-743-1973 or visit, www.pulseinstitute.com for on-line registration or write debradupree@pulseinstitute.com

6. “Basic Mediator Training”, by Alternative Resolutions, Inc. with trainers Karen Dorn and Cheryl Stinski, Menasha, WI, October 1 – 5, 2007.

At the heart of managing differences are effective communication and collaborative problem-solving skills. Mediators help parties get to the root of the problem by engaging them in respectful dialogue. An impartial mediator guides parties in an interest-based conflict resolution process that empowers people to make decisions and work out their own solutions.

5 Day Training Investment: $795, includes two hours of post training consultation with the mediation experts at Alternative Resolutions, Inc
Dates: October 1 – 5, 2007
Time: 8:30 a.m. - 4:30 p.m. daily
Location: Menasha, WI
For more information contact: Alternative Resolutions, Inc., (920) 993-1490 or email altres@alternativeresolutions.biz.

7. Divorce Mediation presented by Coast to Coast Mediation Services, San Diego (Encinitas), CA, October 18-22, 2007

Coast to Coast presents a 40-hour divorce mediation training program. Although most of the role-plays deal with divorce issues, many people who intend to practice civil mediation take this divorce mediation training, in order to learn the CTC mediation method. The skills taught are equally applicable to divorce or civil mediation. Because both divorce and civil mediation role plays are included, participants experience first-hand the differences between the two types of mediation.

Workshop #150 (This will be their final workshop before they retire from training in 2008.)

Training Investment: $1500 per person
(or $50 discount if registered by September 13, 2007; and, a $50 Team Discount if registering with a colleague on the same day. An additional $50 International discount is available for registrants residing outside of the United States). Includes all training materials and daily continental breakfast and lunch.
Dates & Time: October 18, 2:00-6:00; October 19 and 20, 8:00-5:30; October 21, 8:00-5:00; October 22, 8:00-4:00
Location: Encinitas, California (30 minutes north of San Diego)
Program Certifications/CEUs: - California Board of Behavioral Sciences for LCSW/MFT; California CLEs
ACR Workplace Section Member Discount: None
For more information contact: contact Elizabeth Allen or Don Mohr, owners of Coast To Coast, 800.748.6462 or via email staff@ctcmediation.com or visit www.ctcmediation.com
Further details: Written information about the workshop can be faxed or mailed to you upon request. Please include a fax number, if you have one.

Cancellation Policy: If canceled by September 13, the registration fee will be refunded in full. If canceled after September 13, one-half of the registration fee will be refunded.

8. MWI Negotiation Skills Workshop presented by Mediation Works Incorporated (MWI), Boston, MA, October 18-19, 2007

"MWI’s Negotiation Skills Workshop" concentrates on the theory and practice of joint problem-solving and negotiation. Based on principles developed at the Harvard Negotiation Project and the bestseller "Getting To Yes", this two-day interactive workshop is designed to build your capacity to transform adversarial approaches to conflict into problem-solving collaborations, producing better outcomes for all parties while enhancing long-term working relationships.

Training Investment: - $725 per person (or $675 if registered a month in advance)
Dates: October 18-19, 2007
Time: 9:00 AM to 5:00 PM daily
Location: Boston, MA
Program Certifications/CEUs: - NASW / LMHC CEUs available. Please call MWI at 800-348-4888 x22 for information about CLEs.
ACR Workplace Section Member Discount: -5% ACR Workplace Section Discount for attendees
For more information contact: contact Stephen Frenkel at 800-348-4888 x24 or via email sfrenkel@mwi.org or visit www.mwi.org/training/pub_neg.htm.

9. MWI Executive Mediation Training Program presented by Mediation Works Incorporated (MWI), Boston, MA, October 22-26, 2007

Mediation Works Incorporated’s "MWI Executive Forty-Hour Mediation Training Program" is a five-day comprehensive "hands-on" mediation skill building program designed for professionals interested in becoming effective mediators through lectures, demonstrations, interactive exercises, supervised role-plays, and group discussions.

Training Investment: $1175 per person (or $1125 if registered a month in advance). Includes all training materials and includes lunch and refreshments each morning and afternoon.
Dates: October 22-26, 2007
Time: 8:30 AM to 4:30 PM daily
Location: Boston, MA
Program Certifications/CEUs: - NASW / LMHC CEUs available. Please call MWI at 800-348-4888 x22 for information about CLEs.
ACR Workplace Section Member Discount: -5% ACR Workplace Section Discount for attendees
For more information contact: contact Charles Doran at 800-348-4888 x22 or via email cdoran@mwi.org or visit www.mwi.org/training/executive.htm.


[GUIDELINES FOR USING ACR Workplace Training list, Sponsored by the Association for Conflict Resolution’s Workplace Section]

1. For one-on-one communication, please reply to the posted contact information to find out more about the announced training.

2. If you would like to send an announcement for a workplace-related training event, please visit the ACR Workplace Section website for submission guidelines. Go to http://www.mediate.com/acrworkplace/pg11.cfm

3. ACR’s Workplace Section Training Committee is responsible for determining what postings are appropriate for this e-mail announcement.





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