****Recommended Reading:

The Georgia State University Law Review, Volume 21, Number 4, Summer 2005; Symposium: Therapeutic Approaches to Conflict Resolution in Health Care Settings

CONTENTS:

Foreword - Charity Scott

A Participatory Approach to Understanding Conflict in Health Care - Coby J. Anderson, J.D. & Linda L. D'Antonio

Recent Remedies for Health Care Ills - Ansley Boyd Barton, J.D.

The Culture of Health Care: How Professional and Organizational Cultures Impact Conflict Management - Debra Gerardi, R.N., M.P.H., J.D.

Superordinate Claims Management - Dale C. Hertzler, M.S.C.M., J.D.

Mediation Within the Health Care Industry: Hurdles and Opportunities - Marc R. Lebed & John J. McCauley

Heyoka: The Shifting Shape of Dispute Resolution in Health Care - Virginia L. Morrison, J.D.

A New Approach to Health Care ADR: Training Law Students to be Problem Solvers in the Health Care Context - Linda Morton

The Next Generation of Medical Malpractice Dispute Resolution: Alternatives to Litigation - Ellwood F. Oakley, III

What We Know and Don't Know About the Role of Apologies in Resolving Health Care Disputes - Jennifer K. Robbennolt

Postscript on Health Care Dispute Resolution: Conflict Management and the Role of Culture - Edward A. Dauer

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You can order it from the publisher below: (PLEASE NOTE: ACR is not connected in anyway to this publisher. The information is provided as a courtesy to Health Care Section members)

William S. Hein & Co. Inc. 1285 Main Street Buffalo , NY 14209-1987. Phone (800) 828 7571 or (716) 882 2600, Ext 109 Fax (716) 883 8100. Email d_riches@wshein.com

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