Carol Knapp has directed technical development for corporations, nonprofits and university programs since 1983, focusing exclusively on the Internet since 1996. She has held the top technical position at Resourceful.net since 1997. Most recently, she has designed and supervised development of enterprise level content management, ecommerce, conferencing and membership systems. Recent projects include development for EdSource, IAM, CRInfo and CADRE. Prior to that, Ms. Knapp served as Technical Director for Crown Research, Inc., a retirement industry firm offering integrated software solutions for residential care, marketing and facility management. Ms. Knapp also held a management position at Computer Application Support, a managed solutions provider for niche businesses in Oregon and California.

As the founder and director of the Straus Institute for Dispute Resolution and a professor of law, Randy Lowry is one of the nation's leaders in the dispute resolution field. As a professor he provides academic leadership to Pepperdine's extensive dispute resolution program, and is consulted regularly by other universities regarding their work in that field. He has served as a visiting professor at Vermont Law School, University of New Mexico, University of Idaho, Abilene Christian University, Hamline University (Modena, Italy), City University of Hong Kong, as well as Bond University in Australia. As a teacher he trains more than 4000 lawyers, judges, and managers in more that 25 states and several foreign countries each year. Organizations that have utilized his training include Federal Judicial Center, National Judicial Institute (Canada), Nike, Lexis-Nexis, State Farm Insurance, Chevron, and hundreds of others. He is co-author of three books in dispute resolution.

Jim Melamed co-founded (with John Helie) Resourceful Internet Solutions and Mediate.com in 1996. Prior to this, Jim founded The Mediation Center in Eugene, Oregon in 1983 and served as Executive Director of the Academy of Family Mediators from 1987 to 1993. Jim is past-Chair of the Oregon Dispute Resolution Commission and a member of the Oregon State Bar. Jim teaches Mediation at Pepperdine University School of Law's Straus Institute for Dispute Resolution and the University of Oregon School of Law. Jim was the first President and Executive Director of the Oregon Mediation Association. He received his bachelor's degree from Stanford University and his law degree from the University of Oregon. Jim's personal web site is at www.internetmediator.com.

Jamie Moffitt is Assistant Dean at the University of Oregon School of Law. Previously, Jamie served as COO of Mediate.com. Before this, Jamie was an Engagement Manager with McKinsey and Company where she advised Fortune 500 companies on strategic and operational projects. Jamie has mediated in the Boston District Courts and served as Director of Training for the Harvard Mediation Program. She has delivered negotiation training programs for executives and law students through the Harvard Negotiation Project, published numerous articles on negotiation and mediation, and served as Deputy Editor-in-Chief of the Harvard Negotiation Law Review. She currently sits on the Harvard Mediation Program's Advisory Board. Jamie holds a BA from Harvard College, a MALD from The Fletcher School of Law & Diplomacy, and a JD from Harvard Law School.