One of the first things I ask new clients is "What are your expectations for your site?"

Understanding what you feel is success will ensure that I address your specific needs and desires. If I fail to address your needs, you will not be satisfied with the end result.The ability to communicate is not directly related to the technical or creative skills needed to design a website. However your ability to communicate successfully with a potential client will often determine how comfortable they are with working with you.

Your language and demeanor are crucial elements in convincing the client that you are the right person for the job.