Business and Workplace Disputes:
Harmony and cooperation is essential in the workplace
Disagreements and disputes between and among workers, colleagues, supervisors and managers erode job satisfaction and productivity. Misunderstandings and conflicts between businesses and professionals who must work together get in the way of effectiveness and profitability.
The use of business, employment and workplace mediation and facilitation has mushroomed in recent years as a result of its effectiveness in resolving differences and avoiding costly alternatives. One such expanding program was initiated by the United States Postal Service in 1994. Follow-up studies of this nationwide mediation program disclose dramatic success.
One of the keys to the USPS program success has been the us of independent, outside mediators. These are selected mediators who practice a particular approach to mediation that Postal Service research shows to be most effective.
Steve Sovern was among the first mediators selected by the Postal Service 5 years ago. He continues to be called upon by the United States Postal Service today.
Steve will bring professional facilitation and mediation skills to your business, workplace or profession.
Business to Business and Business to Customer Mediation
Differences and disputes arise in these relationships every day. If left to fester, they can turn into costly litigation that sully reputations and destroy working relationships. Calling in an objective outside mediator to assist the disputants, who are the real experts in the substance of the disagreements, will find creative win / win resolutions that maintain relationships and restore bottom lines.
Steve Sovern's 30 years of direct business experience puts him in the shoes of disputants. Steve's training, skill and experience in mediation and facilitation provide a process that works for business and its customers.
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