Table of Contents:
Where is information on the Mediate.com Certification Program located?
A. All information is accessible from www.mediate.com/Certification. Order "Certification Review" to begin the process. You will then receive an email with additional instructions. In due time, you will want to complete the Certification Application.
Back to Top
What are the basic requirements to be a Mediate.com Certified Mediator?
A. Here is a quick summary of the basic requirements:
- At least 100 hours of mediation training and 500 hours of mediation experience, with at least 12 hours of annual continuing education.
- Ongoing comprehensive information disclosure, including fees and specific practice area case experience.
- Commitment to highest ethical standards, disclosure of professional liability insurance status, availability of references.
Back to Top
What is the process for certification review?
A. Here is a quick summary of the review process:
- To begin the process, and after reviewing all of the information at www.mediate.com/Certification, the applicant "orders" "Mediate.com Certification Review."
- A responsive email provides specific instructions to applicants.
- Most applicants take a few days to get all of their information together and posted online in the Mediate.com Directory and/or at the applicant's web site.
- Once the applicant believes that his or her information is complete and ready for review, the applicant completes a Certification Application.
- Mediate.com respond to the application within 30 days. The response will be either an approval, rejection, request for additional information and/or request for an interview.
- In the event of a failure to be approved, the applicant can make one "Request for Reconsideration."
- An applicant that fails to gain approval can reapply after 6 months.
Back to Top
What are all of the costs involved in Mediate.com Certification?
A. Here is a summary of all costs:
- The cost of applying for certification, including all first year costs, is $149. If an applicant is not approved, $50 is refunded.
- There is a $99 annual certification renewal fee. This includes an updated review of presented information and of annual continuing education requirements.
- To apply for Mediate.com Certification, you must be a Premium Member of Mediate.com. See www.mediate.com/Membership.
- As an alternative, Premium Membership is included in the Mediate.com Web Site Package, see www.mediate.com/Web, for a total cost of $599/yr. There is no requirement to have a web site with Mediate.com.
- It is through a Premium Member's Directory Listing and professional web site that required disclosures are made.
Back to Top
What else should I know?
A. Please review the Mediate.com Certification Program Principles and Values for an enhanced understanding of the Mediate.com Certification Program.
Back to Top
Can certification be attributed to a multi-person practice?
A. No, certification evaluation and approval are individual and personal.
Back to Top
How does Mediate.com ensure that your Certified Mediators are well trained and experienced?
A. First, we ask certiication applicants to specifically list at least 100 hours of mediation training experience. We insist that at least 30 of these hours are in a single comprehensive core mediation training. The specific training that is best for an individual mediator is going to vary depending on their mediation practice area(s), their professional background and their current knowledge and skill needs. We want to applaud those professionals that make a 100 hour mediation training commitment. No one, including retired judges and silver haired litigators, is excused from this training requirement.
As to mediation experience, we assist certified mediators to capably describe their mediation experience and we insist on the specific desigation (visible to the public) of practice area experience. The fact that a mediator has thousands of hours of overall mediation experience is helpful. Equally helpful is knowing whether the mediator has experience in a consumer's particular type of dispute, so we ask for this disclosure as well.
Realistically, Mediate.com can not guarantee competence in a particular case, but we have set standards that we believe will lead mediators toward elevated competence and, critically, we help our mediators assemble their information so that consumers and their advisers can make more informed mediator selection decisions.
Back to Top
Are your Certified Mediators ever asked to disclose any confidential information?
A. No. We specifically ask that confidential information not be disclosed.
Back to Top
You state that the mediator must have references available, must these references be clients?
A. References can either be posted in the Mediator's directory listing or web site, or they can be made available to consumers upon request. References do not need to be clients, but should be people familiar with the quality of the mediator's work.
Back to Top
Is Certified Mediator strictly based on experience and training, or is performance also considered?
A. In addition to elevated training and experience requirements, Mediate.com's program critically requires mediators to engage in comprehensive transparency and disclosure. Our ultimate belief is that well informed consumers and advisers can protect themselves. As the Mediate.com is a mediation "field-wide" initative, it is impossible to measure actual competency of performance in all areas of mediation. Neither skills-based nor paper and pencil tests have been developed that have been shown to measure mediation competence in a reliable and valid way. And so, we are left to look to a number of other indicators, including training, experience, comprehensive information disclosure, specific practice area experience, reputation and the like.
Back to Top
How do you determine which mediation training programs are acceptable?
A. We are looking for focused mediation training for at least 80 of the 100 required hours. The other 20 hours can be in associated topics such as communication skills, cross cultural issues, etc. We are looking for at least one quality A-Z comprehensive core mediation training of at least 30 hours. Beyond this, we are sufficiently familiar with the mediation training and education market to know which are credible trainings. Mediation courses taken at accredited colleges and universities, with well-established trainers and at state, regional and national conferences all qualify. If Mediate.com has questions in this regard, we will request additional information or schedule an interview with the applicant.
Back to Top
Will becoming a Mediate.com Certified Mediator get me more clients?
A. While there are no guarantees, studies show that mediators are primarily selected based upon their reputation, and we believe that accomplishing Mediate.com Certification is one of a number of reputational factors consumers and advisers will wisely consider.
Back to Top
Does becoming a Mediate.com Certified Mediator involve an exam?
A. There is no skills-based nor paper and pencil exam. There is a comprehensive review of the mediator's provided directory and web site information to be sure the information is complete and meets Mediate.com standards.
Back to Top
Is the Mediate.com Certified Mediator Program available to mediators outside the USA?
A. Yes, we see this as a global program for those mediators who want to make clear their elevated level of mediation training and experience.
Back to Top
How can I get my additional questions answered?
A. Call Mediate.com at 541 345 1629 or email admin@mediate.com
Back to Top