"We Are All Online Mediators"
The Internet - "The Ocean We Now Swim In"
- how many email?
- how many not?
- how many have web sites?
- how many not?
- communicating with clients and colleagues
- sending attachments
- track changes
- refer to web resources
The Move Online
- The Price of Gas
- Health Care
- The Courts
- Child Support Guidelines
- Parenting Plan Center
Compared to What?
- FTF and online not mutually exclusive
- Best comparison not necessarily to face to face perfection
- Best comparison may be to no services!
- The unique scalability of mediation (time/forum)
New Opportunities for Mediation
- New levels of access (goodbye digital divide)
- What the younger generation expects
- New niches: e.g., divorce modification, time-share / resort property, senior issues, mass claim, marital, foreclosure
- My divorce mediation experiment - when communicate - nature of that communication/thinking
- Internet helps mediators do our job better!
- Internet allows us to be relevant in "daily life"
New Concepts to Consider
- Modalities of communication (text, image, audio, video - synchronous and asynchronous) - use strategically
- False worship of real time video
- Choreograph over course of mediation - based on individual preferences
- Digital Accountability
- 365/24/7
