ICM Services

What we do.
At ICM, we provide the following essential services:

Collaborative Services
  • Facilitating Public Policy Issues
  • Mediating Multi-Party Cases
  • Resolving Complex Disputes
  • Systems Design
Training/Presentations
  • Conflict Resolution
  • Negotiation
  • Team Building
  • Diversity

While ICM is well versed in managing the exploration of complicated technical issues, we also work collaboratively with technical professionals to provide a seamless project approach, as is required here.

Our Approach.
With ICM’s extensive experience in the intersection of public policy, politics, strategic planning, and law, we have successfully developed an approach and organizational infrastructure that saves time and money. We combine classic facilitation and planning with the results-oriented tools of mediation to help diverse groups reach consensus in a focused exploration of the financial cost-benefits, regulatory landscape, and stakeholder impacts. Our ability to excel in complicated, politicized, high conflict settings comes from years of mediating, in addition to facilitating. We participate in a way that is impartially transparent, technically sound, and easily understood. We will be an enjoyable, creative, and productive part of your project team. We bring insight, creativity, enthusiasm, humor, and a “Get It Done!” attitude to the table. We are nimble, responsive, and get the job done.

Because we are small, we can respond immediately to last-minute work demands. As principal and project manager, Sam Imperati will be fully engaged in personally providing the requested services.



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