Comparing Mediate.com Case Manager and MADTrack

Comparing Mediate.com Case Manager and MADTrack

PRODUCT COMPARISON	Case Manager	MADTrack
Cloud-Based Application	YES	No
Automatic Updates	YES	No
Unlimited Phone Support	YES	No
Ongoing Maintenance	YES	No
Free Training	YES	No
Calendar Tracking	YES	No
Activity Tracking	YES	Yes
Email User and Contact Groups	YES	No
Custom Fields with Reporting	YES	Yes
Case Assignment System	YES	No
Works on any Computer/Browser	YES	No
Tracks time spent on cases	YES	No
Customizable Data Export	YES	Yes
Ability to Set Billing and Pay Rate	YES	No
Email Log	YES	No
Email Templates	YES	No
Email Text Substitution	YES	No